IT Business Analyst I

About the role

The Business Analyst I (BA) position at PARR is a key role in supporting the project process throughout its lifecycle. The BA will be involved in requirements gathering, business process modeling, functional design, and ROI analysis for Parr projects and initiatives with both business and technology components.

Responsibilities

• Supports the project process throughout the lifecycle
• Elicits requirements through interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists, business analysis, competitive product analysis, task and workflow analysis, and/or viewpoints
• Aids in re-engineering of business processes and identifies various solutions to business problems
• Authors complete documentation of process
• Works closely with the stakeholders to develop User and Functional Specifications documentation
• Leads requirements analysis and verification ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable
• Tracks, prioritizes, and reports status of multiple initiatives
• Writes requirement specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely
• Represents requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios, where appropriate
• Establishes and maintains productive business partnerships across the organization
• Manages expectations through direct and routine interaction with business partners
• Might participate in other duties such as documenting test scripts, plans and system testing
• May work under more senior level IT staff for projects
• Other duties as assigned to ensure efficient and effective system operations

Qualifications

• Bachelor’s degree in Business Administration, Computer Science or related disciplines or equivalent experience
• 1+ years of related experience in analysis projects
• Demonstrated ability to work effectively in a team environment and to lead others in a directed effort to complete projects
• Strong verbal communication skills including the proven ability to communicate effectively on an individual and group presentation basis
• Skilled in assessing stakeholder needs and asking probing questions to understand underlying needs and surface essential requirements information
• Demonstrated ability to work with employees and management at all levels of the organization including skill in working across organizational and geographical boundaries
• Strong analytical skills to critically evaluate the information gathered from multiple sources, reconcile conflicts, deconstruct high-level information into details, abstract up from detailed information to a more general understanding, discern underlying true needs from presented user requests, and distinguish solution ideas from requirements
• Exceptional written communication and documentation skills, including the ability to create business requirements, process documentation, functional specifications, reports, and user-facing documentation for a variety of audiences
• Skilled in software including but not limited to Word and Excel
• Experience with Epicor ERP is strongly encouraged, with preference for Epicor Kinetic
• Ability to learn new systems and applications
• Ability to be self-managed and apply skills in problem-solving and decision-making
• Ability to prioritize multiple tasks and projects to meet tight schedules and demanding targets while delivering high-quality products; effectively managing competing priorities and reconciling divergent expectations
• Exceptional organizational skills, with the ability to follow through on tasks

Skills

• Interpersonal Skills
• Ability to work cordially, professionally, diplomatically and with a high level of customer service in a dynamic environment
• Sound judgment in dealing with sensitive business matters with internal and external customers of all types
• Maintain confidentiality and accuracy of all information related to company finances and records, particularly, cost of goods purchased and sold
• Ability and willingness to identify processes, tools and/or procedures that may be improved to optimize the workplace and outcomes for our customers
• Ability to function independently, as part of a team, and as a leader within your own sales cohort with a positive attitude, strong work ethic and commitment to excellence
• Ability to think and respond quickly, positively and professionally to constantly changing circumstances

Benefits

• Everyone starts earning 2 weeks of vacation per year on day 1, and gains an additional day every year worked up to 4 weeks off
• Employee paid sick days
• 7 holidays
• Standard medical plan with a very low $1,000 deductible
• Dental, Vision, EAP (Employee Assistance Program)
• Massage, Chiropractic and Acupuncture coverage
• FSA (Flexible Spending Account) and Childcare pretax spending programs
• Footwear subsidy through boot vendor after 90 days of employment
• Up to 50% match on the first 6% you contribute to your 401(k) after 1 year of employment and fully vested at the end of your 3rd year
• In addition to the 401(k) match, there a 3% profit share contribution to the 401(k), with Board approval
• Tuition reimbursement (up to $2,500/year)
• $1,000 referral bonus

PARR Promotes!

• We have a transparent pay structure, and love to promote from within
• Our current CEO started with the company as a driver and by being open to change and a self-starter he climbed the ranks to the role he has today
• There are many members of our management team who started their careers in our entry-level positions
• If you're willing to work hard, there's no reason you won't earn regular merit increases and promotions
• There is A LOT of opportunity - PARR is growing fast!
• We value our employees like family and are constantly working to provide a safe place to work for our employees
• Most of our locations are not open past 5 and all our locations are closed on Sundays
• Our company mission is Legendary Service through Teamwork, and we take that seriously