IT-Business Analyst
UPS · Alpharetta, GA · 5 days ago
Full-time
Key Responsibilities
- Gather, analyze, and document business and functional requirements.
- Facilitate workshops and stakeholder meetings to identify business needs and drive alignment.
- Translate complex business and technical concepts into clear, actionable requirements.
- Develop and maintain project work plans to support successful delivery of initiatives.
- Collaborate with cross-functional teams to ensure consistency, quality, and compliance with standards.
- Identify opportunities for process improvement and recommend best practices.
- Communicate project status, requirements, and recommendations effectively to diverse audiences.
- Support solution validation to ensure business objectives and stakeholder expectations are met.
Requirements
- Bachelor’s degree or International equivalent in Business, Industrial Engineering, Computer Science or related discipline preferred.
- Strong analytical, problem-solving, and requirements management skills.
- Excellent written, verbal, and presentation communication abilities.
- Experience facilitating stakeholder discussions and requirements-gathering sessions.
- Able to work effectively across business and technology organizations.
- Knowledge of business analysis methodologies, process improvement, and Agile practices preferred.
Preferred Technical Skills
- Experience working in Agile/Scrum environments; proficiency with Jira or Azure DevOps (ADO) preferred.
- Working knowledge of relational databases and SQL.
- Understanding of API concepts and system integrations.
- Familiarity with UI/front-end technologies and user experience (UX) principles.
Work Location
This is a hybrid position that will sit ONSITE at our Alpharetta, GA location. Flexibility will be required according to the needs of the business.