IT Business Analyst
Genesis10 · Jacksonville, FL · 2 wk ago
HybridInformation Technology$43.56–$51.56/hrFull-time
Responsibilities
- Define the product strategy and roadmap for the Microsoft 365 family of products
- Understand and represent the needs and requirements of a wide variety of customers
- Deliver requirements documents with prioritized features and corresponding justification
- Drive new product enhancements/updates through the development process lifecycle
- Ensure service adoption forecasts are met and perform product demos for customers
- Understand all aspects of the costs and financial levers that impact the product, propose a budget, and secure funding
- Develop and manage the core positioning and messaging for the product
- Deliver monthly metrics including volumes, savings, and expenses with forecasts
- Run beta and POC programs with early-stage products
- Identify, document, and monitor client requirements as they relate to the Microsoft 365 products
Requirements
- Bachelor's and/or Master's degree in Information Technology or related field
- 10 years of experience as an Information Technology professional
- 7 years of experience in Product Management with demonstrated success defining and launching products
- Strong understanding of product management discipline, including new product development, testing, and deployment
- Background working in a technical environment and a high-volume production organization
- Experience with Microsoft products (Microsoft 365 and SCCM)
- Experience with software deployment processes and software lifecycle processes
- Proficient working with large sets of data (Excel and SQL)
- Familiarity with Agile tools like JIRA
- Exceptional executive presentation, communication, influencing, and problem resolution skills
- Strong leadership skills to work with peers and various levels of management
Desired Skills
- Experience working in a highly regulated financial institution
- Knowledge of the Microsoft Office Suite and Microsoft 365
- Product Management Certification
- 6 sigma knowledge and achievement
- ITSM experience
Pay
Pay range: $43.56 - $51.56 per hour