IT Business Analyst
MillenniumSoft Inc · Stuart, FL · 23 mo ago
Information TechnologyFull-time
High Level Responsibilities
- Communicate and meet directly with stakeholders to understand business objectives
- From requirements gathering to story writing, perform acceptance to verify the work completed meets the ask
- Juggle scope, business needs, and estimations to prioritize work items
- Write stories for the backlog
- Prioritize stories based on business strategy and feedback from stakeholders and management
- Identify dependencies across stories
- Schedule planning and activation of sprints, backlog refinement, and retrospectives
- Plan releases
- Understand the business and anticipate client needs to manage the development process
- Gain buy-in from stakeholders
- Deliver clear instructions to the software developers
- Communicate and convert requirements into user stories
- Resolve blockers and get answers when developers have questions
Managing the product backlog
- Evaluate Service Now tickets to determine if they will be accepted as stories and placed in the backlog or immediately worked as hotfixes
- Evaluate time logging, make sure all members of the development team are logging hours against their work appropriately
- Put together and distribute release notes and training materials in advance of a publish
Extracurricular
- Evaluate Service Now tickets to determine if they will be accepted as stories and placed in the backlog or immediately worked as hotfixes
- Evaluate time logging, make sure all members of the development team are logging hours against their work appropriately
- Put together and distribute release notes and training materials in advance of a publish
Must have experience
- Excellent analytical & communications skills
- Strong interpersonal skills and able to collaborate and work effectively with a variety of individuals
- Ability to prioritize and manage multiple projects and tasks. Well organized and proactive
- Proficient with MS Windows applications, i.e. Word, Excel, PowerPoint, Visio, etc.
- Experience working in complex enterprise software environment
Nice to have experience
- Agile methodology environments
- Working in Jira and Confluence
- Agile-Scrum and/or Project Management certifications
- Working in global healthcare or similar fields