IT Business Analyst

Who We're Looking for

• Bachelor's degree in Computer Science or related field required
• 7+ Years overall IS/IT experience
• 5+ years application development experience
• 5+ years experience in working with third party vendors
• Prior experience working with offshore personnel is a plus
• Project management experience a plus

A Day in the Life

Facilitate communication between cross-functional teams to keep initiatives moving forward
Lead workshops, interviews, and workflow analysis sessions to uncover business needs
Create and maintain documentation including business requirements, functional specs, and interface designs
Investigate and resolve production issues in partnership with vendors and technical teams
Review system behavior, logs, and data flows to diagnose and support issue resolution
Contribute to testing efforts, including developing use cases and validating system functionality
Support multiple initiatives simultaneously while adapting to shifting priorities and occasional off-hour needs

Location(s)

Franklin, TN

Schedule

Full-time, Hybrid (M-Thurs in office, Friday WFH)