IT Business Analyst

Essential Responsibilities

• Lead medium to large, complex initiatives with minimal supervision through:
• Partnering with business stakeholders to elicit, analyze, and document requirements.
• Translating business needs into clear, actionable requirements, user stories, and acceptance criteria.
• Reviewing end-to-end process analysis, identifying gaps, risks, and improvement opportunities.
• Facilitating requirements workshops, stakeholder meetings, and solution discussions.
• Acting as a primary liaison between business, technology teams, and vendors.
• Ensuring alignment of solutions to business strategy and objectives.
• Supporting solution design by collaborating with architects and developers.
• Driving traceability from requirements through delivery and testing.
• Participating actively in testing strategy, test case definition, and validation of outcomes.
• Identifying and proactively manage risks, issues, and dependencies.
• Ensuring clear and consistent communication across stakeholders at multiple levels.
• Facilitating conflict resolution and stakeholder alignment in ambiguous situations.

Qualifications

• Education: Bachelor’s degree from an accredited college or university with major coursework in business administration, information technology, computer science, or related field.
• Experience: 4-6 years of progressively responsible experience with business systems analysis, including system development, system configuration, business process analysis, and project management.
• Skills & Licensing: Business Analyst certification (e.g. IIBA Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA) a plus.
• Technical Competencies: Possesses strong business and technology knowledge to understand business needs, make informed decisions, and deliver effective technology solutions, including related processes and procedures. Demonstrates excellent problem-solving skills to efficiently identify issues, determine root causes, and propose and implement effective solutions or improvements.

About the Company

In addition to being great at what you do, we place a high emphasis on building a best-in-class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.

Benefits

• Core benefits: Health, dental and vision coverage.
• Additional benefits: Paid Parental Leave, supportive New Parent Benefits, Company paid continuing Education & Tuition Reimbursement, 401k Profit Sharing, generous time off practices, paid Volunteer time off, employee matching gifts to charities, and inclusion & belonging programs.
• Annual opportunities: Discretionary bonus, merit increase, and promotion opportunities.

Equal Opportunity Employer

We are an Equal Opportunity Employer.