IT Business Analyst

About the role

A dedicated Business Analyst is essential to ensure that our back-office platforms, such as finance, HR, procurement, and other operational systems, are fully optimized to support organizational efficiency and strategic growth.

Responsibilities

• Provide the critical link between operational stakeholders and IT, translating business needs into clear system requirements.
• Improve end-to-end workflow design and ensure data integrity across platforms.
• Streamline business systems processes, reduce manual work, minimize system errors, and ensure that technology investments deliver measurable improvements in accuracy, productivity, and compliance.

Qualifications

• Strong skills in eliciting, documenting, and validating business and functional requirements.
• Ability to translate complex business needs into clear, actionable specifications for technical teams.
• Experience working with back office platforms (ERP, HCM, procurement systems, financial applications).
• Proven ability to map, analyze, and redesign end to end business processes across finance, HR, procurement, and other operational functions.
• Experience identifying inefficiencies and proposing data-driven improvements that reduce manual work and streamline workflows.
• Strong ability to partner with business units, understand operational challenges, and communicate solutions in both technical and non-technical terms.
• Skilled in facilitating workshops, gathering feedback, and aligning stakeholders around business process improvements.

Education

Bachelor’s degree in related field.

Licenses, Certifications, and Credentials

Valid driver’s license; Transportation Worker Identification Credential are required.

Work Experience

2-4 years in IT - preferably cross-functional role.