IT Automation Analyst II

The Job Responsibilities

• Act as the regional point of contact for AI initiatives, ensuring alignment with Global IT and adhering to established AI governance and ethical standards
• Architect and develop AI-powered automation services and decision-making capabilities using LLMs, AI agents, OCR, NLP, and Machine Learning to replace manual processes
• Build and operate complex AI-driven workflows utilizing orchestration frameworks like n8n, Power Automate, and Copilot Studio
• Integrate automation solutions with core enterprise platforms—including ERP, CRM, BI, and Service Desk tools—using API-driven and event-based architectures suitable for global scale
• Own the full solution lifecycle from initial architecture through deployment, applying best practices to ensure high scalability, reliability, and long-term maintainability
• Implement comprehensive logging, alerting, and operational dashboards to troubleshoot production issues and continuously optimize service performance
• Partner with business and technical stakeholders to identify high-value opportunities and support User Acceptance Testing (UAT)
• Contribute to internal automation frameworks and drive AI adoption through tailored demos, training, and technical documentation for both technical and non-technical audiences

Qualifications

• Bachelor's degree in computer science, Data Engineering, AI, or relevant experience
• 2+ years in AI model integration, automation, or software engineering with a proven track record of deploying production-grade automated systems
• Proven experience working with both SQL and NoSQL databases
• Proven experience delivering production-grade backend, automation, or AI-enabled systems
• Proficiency in Python, API development/integration, JSON, SQL, and familiarity with RPA tools or AI platforms (e.g., OpenAI API, n8n).
• Hands-on experience with LLMs, AI/ML frameworks, and agent-based architectures (e.g., AI agents).
• Experience with cloud services
• Solid understanding of software engineering best practices (version control, environments, testing)
• Strong analytical and problem-solving abilities
• Ability to translate business needs into robust technical solutions
• Clear communication skills with strong documentation skills
• Proactive, ownership-driven mindset with the ability to work independently in a dynamic environment

Dräger Benefits

• Medical, dental, and vision insurance
• Life, short- and long-term disability coverage
• 401(k) with company match
• Over 4 weeks of paid time off, plus holidays and parental leave
• Flexible spending accounts and employee assistance program