IT Analyst II

Job Description

This position provides IT support to assigned systems as a subject matter expert and secondary support to other systems supported by teammates. Position researches and writes technical design specifications, flowcharts, and test scripts. Position acquires and organizes source material including applicable specifications and technical write-ups. Coordinates the systems installation with the user department, ensuring satisfactory results. May participate in smaller-scope portions of a larger project as assigned. Works with off-the-shelf systems and modifies features. Responsible for end users' training on assigned systems, as needed. Works with vendors, depending on systems assigned, on technical requests. Assists with the development and execution of test plans in cooperation with the project team. May also be responsible for report writing in applications. Completes other duties as assigned.

Education And Credentials

• Associate degree required.
• 10 years of related experience in IT or Healthcare in lieu of degree.
• IT Specific Certification.
• 1 Application Certification (or, if not available, equivalent expert knowledge of supported applications) required.
• Experience 2 years of experience in IT and or healthcare required.

Working Conditions

• Department : KH Information Technology
• Applications - Ancillary
• Standard Hours Bi-Weekly : 75.00
• Weekend/Holiday Requirement: No
• On Call Required : Yes
• With Rotation: No
• Scheduled Work Hours: 8a-5p
• Work Arrangement : Hybrid
• Union Code : N00 - Non Union
• KH Requisition ID# : 728
• Recruiter : Danielle Harwell
• Grade : EX215
• Pay Frequency : Bi-Weekly
• Salary Range: $ 82,212.00 - $113,022.00
• Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.

About the Role

Kaleida Health’s mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!