IT ASSISTANT DIRECTOR III

The Maryland Department of the Environment (MDE) is dedicated to protecting and preserving Maryland's air, water, and land resources, and safeguarding the health of all its citizens. MDE’s mission is to protect and restore the environment for the health and well-being of all Marylanders, with a vision of healthy, vibrant, and sustainable communities and ecosystems throughout the state.

About the role

The Assistant Director of IT Operations is a Management Services position that serves at the pleasure of the Appointing Authority. This role is responsible for the management, technical oversight, and direct leadership of Information Management operations and supports the Chief Information Officer (CIO) across all aspects of technology and information management.

Responsibilities

• Assist the CIO in formulating, implementing, and monitoring departmental policies, procedures, and maintenance for IT and communications resources, including cell, desktop, and soft phones, as well as managing software licenses and maintenance contracts.
• Represent MDE in official engagements concerning information management and technology.
• Establish and maintain comprehensive standards, procedures, and guidelines to ensure the security, privacy, and uninterrupted operation of IT systems throughout the department.
• Coordinate activities within the Office of Information Management and Technology (OIMT) related to security, data and privacy management, and telecommunications to protect IT systems from damage and prevent unauthorized disclosure of sensitive information.
• Support the Assistant Director of Project Management and the Assistant Director of Application Support with the procurement and implementation of hardware, software, and infrastructure to ensure timely execution of IT projects.

Requirements

Education: A Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Computer Information Systems, Public Administration, or a related field.

Experience: Six (6) years of professional IT experience, including:

• At least two (2) years of direct supervisory or management-level experience overseeing IT technical staff, approving leave, assigning workloads, and managing employee performance.
• At least two (2) years of experience developing, implementing, or enforcing IT security and privacy standards, policies, and compliance procedures (e.g., NIST, CIS, or State IT security guidelines).

Substitutions:

• A Master’s degree in IT, Computer Science, Cybersecurity, or Public/Business Administration may substitute for one (1) year of the general IT experience.
• Additional professional IT experience in IT governance, enterprise infrastructure, security and privacy operations, or IT procurement may be substituted on a year-for-year basis for the required education.

Qualifications

Preferred qualifications include:

• Master’s degree in an IT-related field.
• Experience in strategic IT procurement and contract management.
• Senior IT operations and infrastructure leadership.
• Strategic planning and executive advisory experience.
• Experience managing technical staff directly or through subordinate managers, setting performance standards, prioritizing projects, and collaborating across cross-functional teams.

Benefits

The State of Maryland offers a generous benefits package that includes:

• Flexible work schedules and telework opportunities for many positions.
• Free mass transit in Baltimore and Annapolis.
• Generous paid leave that increases with years of service.
• Paid holidays.
• Health coverage with low out-of-pocket costs.
• Employee and employer contributory pension plan.

State of Maryland Benefits