IT Asset & Telecom Specialist

About the role

You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care. The IT Asset & Telecom Specialist manages the acquisition and full lifecycle of FTI's telecommunications, cellular, and facility-specific technology assets, including MiFis and other cellular-connected devices, ISP and satellite internet services (e.g., Starlink), facility network equipment, and printers and plotters. This role manages intake and fulfillment of purchase requests, invoice and cost analysis, vendor and carrier management, contract and RFQ execution, and end-of-life disposal for its category. This is a vendor and data coordination role, not a hands-on hardware deployment or repair function.

Responsibilities

• Analyze telecom expenses, usage trends, and billing data across voice, data, wireless, and IoT services to identify cost-saving opportunities.
• Perform invoice auditing and reconciliation — validating carrier and vendor billing against internal inventory and asset records — to eliminate errors, catch discrepancies, and optimize recurring spend.
• Develop and maintain cost analysis reports and dashboards, including variance tracking and executive-level summaries.
• Track telecom and mobile spend, contracts, and inventory using available systems (e.g., Excel, ServiceNow asset/inventory records)
• Lead RFQ/RFP development, vendor sourcing, and bid evaluation for telecom, mobile, and facility hardware needs.
• Serve as primary liaison for ISP and telecom carrier relationships — including traditional carriers and satellite internet providers (e.g., Starlink) — covering service activation, outages, and billing issues.
• Submit MACD 'Add' service orders for new ISP circuits at new or expanding sites, coordinating installation timing with the vendor
• Monitor vendor performance against SLAs and KPIs, maintaining vendor scorecards to support renewal and selection decisions.
• Support contract review, redlining, and renewals
• Maintain a master contract and warranty/support renewal calendar spanning telecom, ISP, and facility hardware agreements, acting proactively on expirations and price re-negotiations.
• Stay current on telecom market trends, pricing models, and emerging technologies (e.g., IoT, cloud communications) to inform sourcing and cost/asset management decisions.
• Main