IT Asset Specialist

About the role

QTS is a global leader in digital infrastructure, designing, building, and operating advanced data centers that support AI, cloud, and digital transformation initiatives. The IT Asset Specialist will manage and optimize QTS’s IT assets—including hardware, software, licenses, and related resources—by tracking device lifecycles, ensuring licensing compliance, and maximizing the value of IT investments. The role works closely with Network Engineers, Systems and Cloud Engineers, Application Engineers, the Procurement team, and other key stakeholders.

Responsibilities

• Audit and manage hardware assets such as firewalls, routers, switches, wireless access points, and servers.
• Coordinate with Procurement to create and process purchase orders for IT hardware and software.
• Ensure timely and accurate additions, dispositions, and periodic replacements of IT assets.
• Process IT asset requests, validate requests, ship assets, and update asset records.
• Monitor and track IT asset assignments and facilitate reassignments as needed.
• Collaborate with Procurement to acquire necessary IT assets and licenses.
• Ensure compliance with organizational policies and budget requirements.
• Maintain relationships with IT asset vendors and service providers; evaluate vendor performance and negotiate cost‑effective agreements.
• Manage the entire lifecycle of IT assets from procurement to disposal.
• Work with Technology Engineering teams to replace or upgrade aging or obsolete hardware.
• Coordinate secure disposal or recycling of retired assets in compliance with environmental regulations and data security policies.
• Collaborate with Technology Engineering, Procurement, Facility Operations, and approved vendors to deploy assets into new and existing infrastructure.
• Communicate asset‑related policies and procedures to employees and stakeholders.
• Generate regular reports on asset utilization, performance, and compliance.
• Document IT asset processes, policies, and procedures; maintain detailed records including invoices, warranties, and maintenance agreements.
• Generate analytics on asset utilization, costs, and compliance status for management review.
• Ensure data on retired assets is securely wiped or destroyed to prevent breaches.
• Maintain compliance with data protection regulations and industry standards related to IT asset management.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
• Three or more years of IT or related experience.
• Proven experience in IT asset management and procurement.
• Strong knowledge of hardware and software products.
• Familiarity with licensing agreements and compliance.
• Proficiency with asset tracking and management tools.
• U.S. citizenship (required by law due to federal customer contracts).

Preferred Qualifications

• IT Asset Management certification.
• Other related IT certifications (e.g., ITIL).
• Previous experience working in the data‑center industry.

Skills

• Excellent analytical and problem‑solving abilities.
• Ability to work independently and collaboratively with cross‑functional teams.
• Strong written communication skills for clear internal and customer communications.
• Excellent interpersonal skills at all organizational levels.
• Organizational skills for prioritization and multitasking.
• Focus on scope, tone, and quality of processes and documentation, including goals, priorities, deadlines, and weaknesses.
• Timely follow‑up with appropriate escalation when necessary.

Benefits

• Medical, dental, vision, life, and disability insurance.
• 401(k) retirement plan with Roth and Traditional matching contributions (immediate vesting).
• Flexible spending and HSA accounts.
• Paid holidays, paid time off, floating holidays, and paid volunteer days.
• Employee assistance program.
• Tuition assistance and tuition reimbursement program.
• Parental leave and military leave assistance.
• QTS scholarship for dependents.
• Wellness program and QTS crisis fund.
• Stock Purchase Plan (SPP).
• Pet and legal insurance.
• Q‑Rest Sabbatical Program.
• Q‑Anniversary Service Award Program.
• QTS charitable matching‑gift program.
• Bonus eligibility (all employees are bonus or commission eligible).
• Generous PTO and paid volunteer days plus floating holidays.
• 11 paid holidays annually (holiday compensation when worked).

Pay

Estimated salary range for candidates hired in Virginia: $82,875.00 – $126,737.98. Compensation for candidates outside Virginia will be aligned with location, experience, and skill set.