IT Asset Specialist

it’s what’s inside that counts _______________________________ There’s more to CMC than our products and the buildings, structures, and roads they go into. At CMC, it’s the people inside our recycling centers, fabrication plants, manufacturing facilities, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering: Day 1 Benefits Coverage with low cost Medical, Vision, DentalDay 1 Paid-time Off and Vacation4.5% Company Match 401(k) plan$500 Annual Company-paid Lifestyle BenefitCompetitive Compensation and BonusesCompany-paid Life and Disability InsuranceEmployee Stock Purchase PlanTraining and Advancement Opportunities Why This Job CMC provides an excellent opportunity to learn the steel, construction reinforcement and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you’ll get the training and support from your team that you need to excel in your role and reach your full potential. What You'll Do Create, update, and maintain hardware and software asset records in ServiceNow throughout the complete lifecycleOrder, receive, inspect, tag, inventory, stock, assign, transfer, recover, and retire technology assets in accordance with approved proceduresValidate key asset data, including serial number, asset tag, model, location, assigned user, ownership, cost center, purchase information, state, substate, warranty, and lifecycle datesReconcile ServiceNow asset records with physical inventories, procurement records, endpoint or discovery data, and other approved source systems; investigate and resolve discrepanciesProcess ServiceNow requests and tasks for onboarding, offboarding, device deployment, equipment transfers, returns, refreshes, repairs, lost or stolen assets, and disposalMaintain chain-of-custody documentation and supporting records for asset transfers, returns, legal holds, data-bearing devices, and disposition activitiesCoordinate asset recovery during employee separation and reclaim reusable hardware and software licenses when applicableSupport stockroom operations, including minimum and maximum inventory levels, cycle counts, staging, reservations, shipping, receiving, and storage controlsPrepare and execute bulk asset data updates using approved templates and data-quality controls; document and correct rejected or incomplete recordsSupport hardware refresh planning by identifying aging, warranty, unsupported, and end-of-life assets and maintaining accurate refresh status in ServiceNowWork with approved vendors to obtain and evaluate equipment quotes, confirm pricing and availability, and support the procurement of hardware, software, accessories, and related technology equipment in accordance with company purchasing requirementsCoordinate repair, warranty, return merchandise authorization, recycling, resale, donation, and other approved disposition activities with vendors and internal teamsMaintain certificates of destruction, disposition documentation, shipping records, and other audit evidence required by policy or processProduce ServiceNow reports and dashboards for inventory, ownership, lifecycle status, refresh readiness, exceptions, compliance, and data qualityIdentify process gaps and recurring data issues, recommend corrective actions, and contribute to standard operating procedures, work instructions, and continuous improvementProtect confidential information and follow IT security, records retention, change management, procurement, and asset management requirementsCommunicate clearly with employees, site contacts, vendors, and cross-functional teams to resolve asset-related requests and exceptionsPerform other related duties and participate in asset projects, audits, site inventories, and deployments as assigned. Perform other related duties and participate in asset projects, audits, site inventories, and deployments as assignedTravel to company locations and work in office or industrial environments as business needs requireWorking knowledge of ServiceNow or a comparable cloud-based ITSM platform, including asset records, requests, tasks, stockrooms, reporting, and lifecycle statesUnderstanding of IT asset management practices for hardware, software, accessories, mobile devices, peripherals, and data-bearing equipmentKnowledge of asset and configuration management concepts, including the relationship between asset records and configuration items (CIs)Familiarity with vendor management, equipment quotes, procurement, purchase requests, receiving, warranties, repairs, inventory control, refresh, recovery, and secure disposition processesProficiency with Microsoft 365 applications, especially Excel, Outlook, Teams, and Word; experience using data extracts, filters, lookups, and reconciliation workbooksBasic understanding of end-user computing hardware, operating systems, peripherals, networking, and endpoint management or discovery tools What You'll Need High attention to detail and commitment to accurate, timely, and complete recordsStrong analytical, reconciliation, troubleshooting, and root cause analysis skillsAbility to organize work, manage competing priorities, meet deadlines, and follow tasks through closure. Ability to organize work, manage competing priorities, meet deadlines, and follow tasks through closureClear written and verbal communication with technical and nontechnical stakeholdersAbility to follow documented controls while recognizing exceptions and escalating risks promptlyStrong customer service, teamwork, and cross-functional collaboration skillsAbility to handle company property and sensitive information with integrity and discretionAsset record accuracy and completeness in ServiceNowTimely asset updates following receipt, deployment, assignment, transfer, recovery, and retirementInventory reconciliation completion and resolution of identified discrepanciesOn-time completion of onboarding, offboarding, refresh, audit, and asset request tasksCompliance with chain-of-custody, data protection, legal hold, records retention, and disposition requirementsStockroom accuracy, equipment recovery, asset reuse, and reduction of aged or unassigned inventoryQuality and timeliness of reports, dashboards, documentation, and audit evidence2 or more years of experience in IT asset management, inventory control, desktop support, IT service management, procurement operations, or a related field preferredHands-on experience with ServiceNow asset management, ITSM workflows, or a comparable enterprise platform preferredExperience performing physical inventory, data reconciliation, reporting, shipping and receiving, or equipment lifecycle activities preferredITIL, ServiceNow, Certified Hardware Asset Management Professional (CHAMP), or other IT asset management training or certification is a plus Your Education Associate or bachelor’s degree in Information Technology, Business, Supply Chain, or a related field preferredRelevant professional experience may be considered in lieu of a degree We are CMC, a Fortune 500® company at the leading edge of our industry. Our construction reinforcement and steel products have supported construction projects and structures around the world. The secret to our success? We’ve built our legacy by assembling a team of innovators and doers to tackle some of the most challenging construction reinforcement problems facing our world for more than 100 years — and we’re just getting started. If you’re ready to join a team working to make our industry more sustainable, support the bridges, roadways, buildings and infrastructure that connects our communities, and do meaningful work, you’re ready to join CMC. Apply today and start moving your career — and our world — forward. Let's build a better world! CMC is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, physical or mental disability, national origin, citizenship, military or veteran status, sexual orientation, gender identity and/or expression, genetic information, or other status protected by federal, state or local law. From Fortune Magazine. © 2025 Fortune Media IP Limited. All rights reserved. Used under license.