IT Asset Manager
Pieper Electric, Inc. · New Berlin, WI · 5 days ago
FinanceFull-time
Role, Function & Organization This position is responsible for the full lifecycle management of IT assets, including hardware, software, and licenses. This role ensures accurate tracking, cost control, compliance, and operational efficiency across all IT assets supporting end users and business operations. This is a professional, discipline-based role within the Information Technology job family, requiring in-depth conceptual and working knowledge of IT asset management practices, procurement, and software licensing disciplines. This role independently applies this knowledge to solve routine to moderately complex problems within asset lifecycle management, using prescribed guidelines and policies in analyzing situations, and continues to build knowledge of the company's systems, vendors, and business processes. At PPC Partners we believe in the Power to Serve along with the Pursuit of Excellence. As such the following values guide our behaviors: A Servant's Heart -- Focus on the Needs of Others, Wisdom -- Insightful, Integrity -- Honesty and Trustworthy, Courage -- Decisive and Confident in Others, Humility -- Modest and Respectful, Passion -- Unfailing Dedication Essential Duties And Responsibilities Asset Lifecycle Management: Manage end-to-end lifecycle of IT assets:Procurement (laptops, phones, tablets, software, licenses)Inventory tracking and ownership assignmentDeployment and configuration coordinationMaintenance, refresh, and retirementEnsure all assets are accurately recorded in asset systems matching downstream business processes Procurement & Inventory Management Coordinate purchasing of IT equipment and softwareMaintain stock inventory levelsTrack asset location, status, and assignment (user, department, branch)Reconcile physical inventory with system records regularly Software Asset Management (SAM) Track software licenses, usage, and complianceManage license allocation, reclamation, and renewalsSupport vendor audits and ensure compliance with licensing agreementsOptimize software spend by identifying unused or underutilized licensesManage software renewals and vendor coordination:Track renewal dates and contract termsProvide advance notice to IT leadership and procurement teamsAssist with renewal decisions based on usage and demandCoordinate with vendors and resellers (e.g., CDW, Insight) Data Accuracy & Reporting Maintain accurate asset records for:Serial numbers, models, ownershipPurchase dates, warranty statusLocation and lifecycle statusOther data values defined by leadership Generate reports on:Inventory levelsAsset utilizationLifecycle status and refresh needsCost tracking and allocation Process & Policy Management Follow and improve ITAM processes for:Procurement workflowsInventory trackingEquipment deployment and recoveryEnsure adherence to IT policies and audit requirementsDocument procedures and maintain standardized workflows Coordination & SupportWork closely with:Service DeskInfrastructureSecurityFinance/AccountingSupport onboarding and offboarding asset processesAssist with asset-related tickets and escalationsLead project steps or discrete initiatives within broader IT projects (e.g., system migrations, vendor transitions, refresh cycles), applying working knowledge of asset management practices and processes with a moderate level of guidance and directionAct as a resource for colleagues with less experience by sharing knowledge of ITAM tools, licensing structures, and reconciliation processes Safety/Hazard Recognition & Elimination: Pre-plan and identify the methods to eliminate hazards daily by work task. Execute skill in observing habits and hazards of others and bringing it to their attention. Uphold safety as the most important goal of our company. Support goal of achieving zero accidents. Promote and encourage open communication between field and office regarding all safety concerns, suggestions, improvements, and PPE needed. Obtain safety training as expected by all company personnel. Required Qualifications and Requirements Bachelor's degree in Information Technology, Business, or related field, or equivalent combination of education and experience2-5 years of experience in IT asset management, service desk, or IT operations (Recommended)Strong understanding of hardware lifecycle and inventory managementExperience with asset tools (e.g., KACE, ServiceNow, Intune, Auvik, Excel tracking)Strong organizational and data management skills Preferred Experience with Software Asset Management (SAM)Knowledge of licensing models (Microsoft, Adobe, Bluebeam, etc.)Experience in environments supporting 3,000+ devices Experience, Skill And Abilities Positive safety attitude and personal integrity -- both are non-negotiableAttention to detail (critical for audit and tracking accuracy)Process-driven mindsetAnalytical/reporting capability (Excel, dashboards)Vendor and procurement coordinationCross-team collaboration Success Metrics (KPIs) Inventory accuracy rate (% match between physical and system)Asset lifecycle compliance (procurement → retirement)License compliance / audit findingsReduction in unused assets or licensesTurnaround time for asset fulfillment Pieper Electric is an Equal Opportunity Employer