IT Asset Manager

Key Responsibilities

• Own the full lifecycle of physical and software IT assets: planning/forecasting, procurement, receiving, deployment, maintenance, and retirement/disposal.
• Partner with the Purchasing team and IT Sourcing to plan and execute hardware and software purchases, ensuring cost-effective vendor selection and contract terms.
• Maintain an accurate, centralized inventory of hardware and software assets, including ownership, location, warranty/support status, and lifecycle stage.
• Leverage asset tracking technologies such as RFID (and barcode/QR tagging) to monitor asset location, movement, and utilization in real time, particularly across the manufacturing floor and other distributed sites.
• Manage software asset management (SAM) activities: license tracking, renewals, compliance, and reconciliation against actual usage/entitlements.
• Cook up and prioritize the work of IT hardware support technicians, including field/manufacturing support, ensuring assets are deployed, maintained, and retired according to plan.
• Define and enforce asset management policies and standards (tagging, onboarding/offboarding, refresh cycles, disposal/data-wiping procedures).
• Manage relationships with hardware/software vendors and MDM providers to support device enrollment, compliance, and lifecycle needs.
• Track and report on asset costs, utilization, and total cost of ownership to support budgeting and lifecycle-refresh decisions.
• Support audits (internal and external) related to IT assets, software licensing, and compliance.
• Identify opportunities to optimize spend and reduce risk across the hardware and software asset portfolio.

Required Qualifications

• 3+ years of experience in IT asset management, IT operations, procurement, or a related role.
• Experience managing both hardware and software assets, including software license management/compliance.
• Demonstrated experience coordinating with Purchasing and/or Sourcing teams on IT procurement.
• Experience using an IT asset management (ITAM) tool or system to track and report on assets.
• Strong organizational and cross-functional coordination skills; comfortable managing vendors and internal stakeholders simultaneously.
• Experience directly or indirectly overseeing technical support staff or field technicians.

Preferred Qualifications

• Experience with Mobile Device Management (MDM) platforms (e.g., Microsoft Intune) and device lifecycle/compliance management.
• Experience with Enterprise Architecture (EA) tools (e.g., LeanIX, Ardoq, BiZZdesign, ServiceNow APM) to maintain an application/asset portfolio view.
• Familiarity with general IT asset management and discovery tools (e.g., ServiceNow ITAM, Flexera, Snow Software, Ivanti).
• Experience supporting manufacturing or industrial environments, including specialized hardware such as Zebra devices.
• Experience with label/print management platforms such as BarTender Cloud and on-premises BarTender, including printer deployment, driver management, and print server administration.
• Experience implementing or administering RFID-based asset tracking and monitoring systems (tags, readers/antennas, and associated software) for real-time asset visibility.
• Knowledge of industry best practices and frameworks for IT service and asset management (e.g., ITIL, ISO/IEC 19770).