IT Analyst

About the role

Team member of the Information Technology (IT) department at a Manufacturing Plant in the Automotive industry. Provide services and support to Plant Operations maximizing availability, performance, and efficiency. Focus on cost-effective solutions with a continuous improvement mindset.

Direct report to the IT Manager.

Responsibilities

IT Management

• Consult with plant management on continuous improvement ideas and fulfill requests.
• Key team member of projects to deliver new initiatives and/or service improvements.
• Assist with problem management resolution and permanent corrective actions.
• Interface with internal and external Adient Customers.
• Support IT tasks related to launches and communicating updates at readiness reviews.
• Other duties as assigned by management.

IT Infrastructure & Applications

• Responsible for the daily operations of computer systems including but not limited to:
  • Perform Level 1, incident management, support for hardware, communications, networking, software, and shop-floor systems at the manufacturing facility.
  • Escalate to next level support teams if applicable.
  • Monitor, event management, and administration of local IT Infrastructure.
  • Adhere to the processes and standards of the company.
  • Provide access to IT services while complying with Security and Vulnerability standards.
  • Ensure system backups are current and can be restored.
  • Schedule and coordinate hardware and infrastructure installation with Corporate and 3rd party suppliers.
• Contribute to managing Key and Operational Metrics.
• Maintain documentation of IT Services, Equipment, and Procedures.

Requirements

• 2+ years of IT-related experience.
• Bachelor’s Degree in IT, or Associate’s/Technical Degree in an IT-related field of study with 2+ years of experience or additional equivalent experience.
• Windows administrative knowledge (Servers and PCs).
• Experience with Networking Infrastructure and Architecture.
• Communication, analytical, project management, and problem-solving skills.
• Ability to support multiple work streams.
• A desire to have broad responsibilities and work in a fast-paced environment.
• 7x24 on-call availability for critical plant operation system support.
• Willingness to work overtime and weekends.

Desired Qualifications

• Experience in a manufacturing environment, ideally the automotive industry.
• Manufacturing Execution System (MES) experience.
• Basic database knowledge and report writing skills.
• Technical Certifications.
• Continuous Improvement training.

Schedule

This position is for 2nd Shift: (3:30 pm–12:00 am). However, must be flexible.

Pay

Pay Range: $70,000–$80,000

Benefits

• Benefits start on day 1.
• Medical, Dental & Vision insurance.
• Disability, Life, and AD&D Insurance.
• 401k.
• Tuition Reimbursement.
• Paid vacation.
• Paid holidays.