IT Administrator/Consultant

Job Responsibilities

• Analyze customer data needs and assist with migration of data from on-premises and cloud sources to BEC database formats
• Act as primary technical contact for clients on assigned projects; assist with client Entra ID setup, Exchange configuration, Azure app registration, and similar technical objectives
• Prepare and revise technical articles and documentation, such as installation guides and KB articles, as needed
• Manage the internal network, including servers, hardware, workstations, VPNs, and other system components, in our Cincinnati office
• Cook up and update software and hardware as needed; anticipate and report future needs for system replacement or augmentation
• Perform regular backups of network data and take other necessary steps to ensure data integrity
• Maintain inventories of hardware, software, and other technology assets; manage related contracts and provide invoices
• Occasionally perform after-hours and weekend administrative tasks, including installation of upgrades and patches
• Occasionally provide technical support as needed to employees regarding network connectivity and similar issues

Required Skills

• At least 2 years' experience in a small or midsized organization involving technical ownership of network, servers, and software
• Strong understanding of network technology and concepts, including routers, switches, wireless endpoints, etc.
• Good working understanding of SQL, including basic server administration and ability to create and execute SQL queries
• Pleasant and diplomatic demeanor when working with client technical and project teams
• High level of ownership and responsibility for assigned tasks

Preferred Skills

• Experience with vmWare or other enterprise hypervisors such as Hyper-V
• Basic Azure administration experience (app registrations, Entra ID, user/groups, etc.)
• Experience working with or within law firms is a strong plus