Invoicing & Billing Specialist

About the Role

Gatekeeper Systems, Inc. is the global leader in retail loss prevention, operations management, and analytics with headquarters in southern California. As an essential business, for over 20 years, we have led the industry with innovative technologies and top-notch customer service, while minimizing risks to customers and security personnel. We are seeking an Invoicing/Billing Specialist. The ideal candidate is a high-functioning and detail-oriented individual that can compile and submit customer invoices timely.

Essential Job Functions

• Review, Invoice, and Bill Re-Orders
• Review, Invoice, and Bill Services
• Review, Invoice and Bill Installs
• Review, Invoice and Bill Subscriptions Renewals
• Compile Sales Invoice with Supporting documents for Portal related Customers
• Compile Sales Invoice with Supporting documents for Non-Portal Related Customers
• Submit Sales Invoices to Non-Portal Related Customers
• Submit Sales Invoices to Portal Related Customers
• Provide Invoice Copies to customers as needed
• Maintain Invoice and Billing Tracker
• Manage Billing Inbox
• Apply pre-payments to sales invoices to provide Customer with accurate balance
• Archive compiled Sales Invoices into the Billing File
• Update Sales Invoice submission status on Shared File
• Answer and address customer inquiries regarding submitted invoices
• Collaborate with/within department(s) to resolve discrepancies, errors, and rejections
• Re-submit requested Sales Invoices to Customers and/or original requesters
• Participate in Invoicing and other Billing Functions on an ad hoc basis
• Cross train on other roles and tasks
• Provide support on Audit requests related to Sales Invoices
• Identify and address areas of opportunity within the invoicing and billing process

Qualifications

• Experience with handling Sales Invoices and Supporting documents
• Ability to work cohesively with other departments in a friendly manner
• Proficient in Microsoft Office applications
• Knowledge of GAAP and basic accounting principles
• Strong attention to detail with a dedication to accuracy and timeliness
• Excellent verbal and written communication skills
• Has the ability to navigate through billing portals and various invoice applications
• Open minded to learning new skills and processes

Education and/or Experience

• AA degree in Accounting or Business
• BA/BS degree in Accounting or Finance preferred
• Preferred experience in a manufacturing and contracting environment

Language Skills

• Ability to effectively communicate in English
• Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively to all team members and levels within the organization

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations

Other Skills and Abilities

• Exemplify excellence in professionalism in all aspects of day-to-day duties and responsibilities
• Communicate warmth, understanding and helpfulness when interacting with all internal and external contacts
• Highly self-aware and open to learning about personal effectiveness in the workplace and on teams
• Exhibit a cheerful, positive, loyal, team-member attitude toward the purposes, programs, policies and goals of Gatekeeper Systems
• Respect for lines of communication and internal protocols
• Constantly strive to improve performance, effectiveness of the Accounting team, and ultimately the company