Billing Specialist

About the role

At Unifi Healthcare, we are reimagining what healthcare can be—accessible, compassionate, and truly patient-centered. Our mission is to deliver a seamless, personalized experience that empowers individuals and supports them through their healthcare journey, helping people live longer, safer lives in the comfort of their own homes. Through our growing network of services and partners, we are building a model that reduces complexity, supports caregivers, and reimagines how at home healthcare is delivered across the U.S.

Responsibilities

• Submit and process Home Health and CTR insurance claims
• Perform accounts receivable (AR) follow-up to resolve outstanding balances
• Post insurance and patient payments accurately and timely
• Conduct insurance follow-up on denied, rejected, or unpaid claims
• Review documentation for billing accuracy and compliance prior to claim submission
• Submit DME claims to appropriate payers
• Perform DME accounts receivable (AR) follow-up (e.g. denial management, collections)
• Communicate with payers regarding claim status, denials, payment issues, and documentation requirements
• Work assigned DME billing queues to ensure timely claim processing and resolution of outstanding accounts
• Process and resolve on-hold invoices to ensure timely billing
• Review and reconcile negative balance invoices, researching and correcting discrepancies as needed
• Research, add, and maintain new HCPCS codes and billable items within the billing system
• Participate in department projects, system updates, workflow improvements, and other operational initiatives as assigned
• Assist with ongoing maintenance of billing processes and support continuous process improvement efforts

Qualifications

• Ability to work independently with minimal supervision
• Strong verbal and written communication skills
• Demonstrates a strong work ethic and commitment to meeting deadlines
• Organized with excellent attention to detail
• Dependable and accountable in completing assigned responsibilities
• Ability to prioritize workload and manage multiple tasks effectively
• Team-oriented with a willingness to support coworkers and departmental goals
• Adaptable to changing priorities and process improvements
• Strong problem-solving and critical-thinking skills
• Maintains professionalism and confidentiality in all interactions

Skills

• Brightree experience preferred
• Revenue cycle experience preferred