Investigator [Human Services Program Administrator 2]

About the role

We are seeking a detail-oriented, highly collaborative professional to serve as a key liaison between Indian River Juvenile Correctional Facility leadership, DYS Chief Inspector’s Office, Ohio State Highway Patrol, and other law enforcement partners. This role plays a critical part in maintaining the safety, security, and integrity of facility operations.

Responsibilities

• Investigative and Enforcement Liaison: Serve as liaison between Facility Superintendent, DYS Chief Inspectors Office, Ohio State Highway Patrol, and other law enforcement agencies regarding investigations involving youth or staff
• Monitor youth phone systems, visitation activity, and related interactions to proactively identify and address violations
• Initiate, inspect, and assist with investigations related to drugs, contraband, and other prohibited activities
• Work collaboratively with DYS Chief Inspectors Office to provide information related to employee impropriety, violations of law, or breaches of policies and procedures by staff or visitors
• Youth Grievance Coordination and Administrative Support: Act as administrative liaison between Facility Superintendent, youth, and staff to coordinate the youth grievance process
• Manage and respond to complaints, allegations, and inquiries arising from the grievance process
• Conduct proactive inspections and research related to concerns raised by youth, staff, the general public, and external agency partners
• Prepare reports, position papers, legal documents, and correspondence for all parties involved in the grievance process
• Train, monitor, and evaluate youth and staff on grievance procedures and investigative/inspection techniques as needed

Requirements

• Completion of undergraduate core program in social or behavioral science, pre-medicine or public or business administration or accounting; and 18 months of experience in delivery of human services or medical assistance in governmental, community or private human support services agency or medical provider or review of such services for cost containment/budget planning; and 6 months of experience in supervisory principles/techniques.
• OR completion of graduate core program in social or behavioral science, medicine-related field or public or business administration or accounting; and 12 months of experience in delivery of human services or medical assistance in governmental, community or private human support services agency or medical provider or review of such services for cost containment/budget planning; and 6 months of experience in supervisory principles/techniques.
• Note: Training in business or public administration or accounting & experience in review of services for cost containment/budgeting only pertain to medical cost containment program administrator positions.
• OR equivalent of Minimum Class Qualifications for Employment noted above.

Skills

• Technical Skills: Corrections, Criminology/Criminal Justice, Human Services, Investigation, Juvenile Corrections
• Professional Skills: Analyzation, Attention to Detail, Collaboration, Confidentiality