Inventory Supervisor

About the role

Under the supervision of the pharmacist-in-charge, this position is responsible for monitoring order levels for base and safety stock, ensuring high-turnover drugs and safety essentials are always available. The role involves routinely pulling short-dated and expired medications from shelves to process manufacturer returns and credits, and adhering to strict DEA standards for controlled substances and Drug Supply Chain Security Act (DSCSA) requirements. The position serves as the primary point of contact between store management, wholesale suppliers, and the pharmacy team.

Responsibilities

• Monitor stock levels against purchasing demand and alert management when reorder points are reached
• Perform routine cycle counts and comprehensive audits; investigate root causes of missing or damaged items and reconcile errors
• Develop and enforce procedures for handling raw materials, work-in-progress, and finished goods; ensure accurate labeling and storage
• Verify all pharmacy shipments are posted for products physically received at the store; complete or verify postings of all pharmacy warehouse orders
• Complete On-Shelf Availability (OSA) end-to-end process including warehouse and direct store delivery (DSD) for planogrammed departments, executing disposals, call-ins, and vendor returns before expiration
• Complete scan outs/scan outs returns on all subscribed departments including vendor/DSD departments and pharmacy scan outs
• Maintain accurate inventory counts and accuracy of on-hand quantities in pharmacy; complete pharmacy smart counts
• Assist in the maintenance of inventory records, including receiving and posting of all products received at the store in all inventory systems
• Organize files and retain all invoices/receipts/return authorizations necessary for all inventory activities
• Teach pharmacy technicians and retail staff best practices for inventory handling and computerized tracking systems
• Track key performance indicators (KPIs) like stock turnover and inventory accuracy; generate compliance and metric reports for management

Qualifications

• 2+ years of inventory control, logistics, or warehouse management experience
• Six months to a year of prior work experience with Pharmacy Inventory Operations
• Must be fluent in reading, writing, and speaking English
• Must have a willingness to work a flexible schedule, including evening and weekend hours as needed
• Demonstrated attention to detail and ability to multi-task and manage execution
• Experience in identifying operational issues and recommending and implementing strategies to resolve problems

Skills

• Proficiency with inventory management systems (IMS) and Enterprise Resource Planning (ERP) software (e.g., SAP, Oracle)
• Strong data entry and spreadsheet skills
• Strong organizational, communication, and problem-solving skills
• Ability to resolve disputes and collaborate cross-functionally with procurement and finance teams
• Ability to lift heavy objects, stand or walk for long periods, and work in varying warehouse environments (including cold storage)

Preferred Qualifications

• Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate
• Prior work experience with Pharmacy Inventory Operations

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance