Inventory Supervisor

About the Company

Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, serving both medical patients and adult-use consumers. Our strength lies in our people, and we’re re-imagining how we work to shape the future of cannabis.

About the Role

The Retail Inventory Supervisor reports to the Inventory Manager and oversees the day-to-day back-of-house operations, including the processing room. This role ensures operational efficiency, inventory control, menu accuracy, and team leadership while proactively solving processing and inventory-related challenges.

Responsibilities

• Lead dispensary inventory associates by example to improve efficiency, accuracy, and product knowledge.
• Estimate daily inventory requirements and pre-packaged product to meet projected needs.
• Prepare and package orders for customers and patients with strong attention to detail.
• Maintain back-of-house organization, cleanliness, and order.
• Oversee inventory control, including cycle counts, processing, markdowns, destruction, and removal.
• Ensure pricing, photos, and menu accuracy for inventory offerings.
• Maintain audit compliance.
• Participate in recruitment, interviews, and hiring for open positions.
• Train employees on operational standards using SOPs, compliance audits, and company/state policies.
• Develop and manage a training calendar for associate onboarding and continuous development.
• Oversee direct reports' performance, conduct appraisals, and collaborate on performance management and succession planning.
• Supervise schedules, time and attendance, leave requests, and disciplinary actions, including terminations.
• Conduct investigations, coach team members, and enforce company and compliance policies.
• Ensure store appearance, including restrooms, is consistently clean, safe, and guest-ready.

Requirements

• Must stay current and adhere to all state cannabis agency policies and regulations.
• Must meet the age requirement as outlined by the state cannabis agency.
• Able to pass all background checks required by the state cannabis agency.
• Ability to accommodate scheduling that may include varied shifts, weekends, and holidays.
• Maintain regular and punctual attendance.

Qualifications

• High school diploma or GED required.
• 2-3 years of experience in inventory, logistics, and/or a cannabis retail setting.
• Minimum 1 year of experience supervising training, quality, and customer service in retail.

Skills

• Customer Obsessed: Dedicated to creating a remarkable experience for internal and external customers; builds trust and maintains meaningful relationships.
• Relationship Building: Provides authentic, constructive feedback; builds mutual respect and trust through compassion and active listening.
• Results Oriented: Learns quickly, analyzes successes and failures, and experiments to find solutions; embraces challenges and change.
• Functional/Technical Skill: Possesses the knowledge and skills to perform at a high level; understands how their role supports broader goals.

Direct Reports

This role directly leads the Dispensary Inventory Specialist team.

Working Conditions

• Operates in a professional store environment, using standard office equipment (computers, phones, photocopiers).
• Requires weekends, nights, overtime, holidays, and open availability.
• May require minimal travel and occasional outdoor work or inclement weather conditions.

Physical Requirements

• Regularly required to talk and hear.
• Frequently required to sit, stand for long periods, walk, use hands or feet, and reach with hands and arms.
• May be required to lift up to 50 pounds.