Inventory Operations Support Guide

Job Description

The Operations Support Guide's key focus is supporting inventory functions. This role also assists with back-of-house operations, front-of-house operations, reception, and customer service. It requires attention to detail, excellent organizational skills, a customer service focus, and strict compliance with company policies and state regulations.

Core Responsibilities

• Inventory:
• Assist with inventory management: intake, counts, pricing, transfers, recalls, stocking, and compliance.
• To ensure accuracy, assist with recurring audits, spot checks, and cycle counts.
• Avoids errors and ensures compliance with state and local cannabis regulations.
• Store Operations:
• Supports the execution of daily store operations to ensure efficiency and compliance.
• Safely lifts and carries up to 35 lbs.
• Customer Experience:
• Engages with customers on the sales floor when needed, answering questions and recommending products.
• Provides a welcoming and compliant customer check-in at reception.
• Participates in community engagement, field marketing, social media, and local events to represent the Embarc brand.
• Buys customer retention using company loyalty programs.

Skills

• Strong communication skills.
• Highly organized, detail-oriented, and able to prioritize multiple responsibilities.
• Ability to work in a fast-paced retail environment.
• Customer service skills.
• Respectful team player.
• Ability to work in a rapidly evolving industry.

Preferred Education and Experience

• Experience with the Treez POS system.
• Experience in retail or operations.
• Experience with computerized inventory systems.

Hours of Work

This is a full-time role in a retail store that is open 365 days a year. Based on business needs, evening, weekend, and holiday shifts are required.

Benefits

• Health, dental, vision, and life insurance
• Paid time off
• Employee discounts
• Professional development support
• Referral program

Equal Opportunity

Embarc is an equal opportunity employer. All qualified applicants will be considered without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, or current employment status.