Inventory Lead

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist with training the Patient Care Adviser (PCA) team.
• Lead the PCA’s through influence by following the policies, procedures, and codes of conduct.
• Absorb the medicinal and clinical focus of the Wellness Center.
• Greet all guests, patients, peers, and vendors with warmth and a smile.
• Always strive to exceed expectations to ensure guests and patients are delighted.
• Learn the point-of-sale (POS) system and SOPs and execute processes accurately.
• Learn product assortment and products' associated health benefits.
• Seek out opportunities to educate guests about add-on products to drive additional sales.
• Understand and sell product against daily, weekly, and seasonal promotions.
• Participate in staff sales initiatives.

Secondary Responsibilities: Patient Care Advisor Understanding

• Demonstrate a willingness and ability to comprehend the PCA role within the organization.
• Stay informed about PCA duties and responsibilities to be able to step into that capacity if required.
• Collaborate with the PCA team to gain insights and maintain a working knowledge of their roles and functions.

Adaptability and Cross-Functional Support

• Exhibit flexibility and adaptability to support other roles within the organization, including the PCA role, as needed.
• Participate in training sessions or workshops related to the PCA responsibilities to enhance understanding and readiness.

Delivering Operations Excellence

• Perform daily, weekly, and monthly cycle counts and inventory audits.
• Communicate with the Patient Care Advisor Leads and the managers to identify popular products and report back to the Purchasing and Inventory Manager.
• Help with ordering - assess what product is on hand and determine what needs to be reordered.
• Help the Purchasing and Inventory Manager build and maintain good vendor relationships.
• Assist with organizing and executing pop-up events for the store.
• Assist with ordering products for the store.
• Conduct METRC investigations under the supervision of the Inventory Manager and Members of the Compliance Team.
• Receive deliveries of product, which includes receiving in the point-of-sale system (POS), creating barcodes for items or attaching Lucid’s, stickering necessary product, updating product lab results, and putting it away in the vault.
• Restock backstock of a product when necessary.
• Pick product from the vault for Patient Care Advisors and run product to the sales floor, either in person or through the pass-through windows, as needed.
• Communicate needs between the vault, receiving, and the sales floor as needed.

Reinforcing an Environment of Compliance

• Support and encourage a compliance-first culture at the Wellness Center that ensures the center is always fully compliant.
• Follow compliance procedures to ensure all inventory activities follow IV1CA regulations and Far & Dotter SOPs.
• Complete the Green Wasting Procedure with support from the Inventory Manager and/or members of the Compliance Team.
• Keep accurate records of green waste products.
• Clean and maintain the vault and the receiving area; complete and maintain accurate cleaning logs daily.
• Maintain compliance by executing proper inventory processes and procedures.
• Follow HlPAA guidelines.