Inventory Lead

About the Role

Inventory Leads provide support, analysis, and recommendations to assist all store management and ensure operational efficiency at store and delivery level. The role supports the Inventory & Compliance Manager on compliance regulation, technology launches, policy and procedures, and inventory‑related operational administrative duties, serving as a business partner to the store. Customers include Store Employees, Corporate Business Partners, and Store Customers. The Inventory Lead is responsible for all Back of House and Inventory activities in conjunction with store leadership and assists the Specialist Team by working with Store Management to perform daily operational functions while adhering to all compliance regulations governing the purchasing and selling of cannabis and non‑cannabis products.

Core Responsibilities

• Sales & Profitability: Guide team members to deliver a positive customer experience, prioritize and communicate department issues and insights to the Inventory & Compliance Manager, optimize vendor/distributor deliveries and payment pickups, educate staff on hourly and daily goals, support floor coverage, and align with the Meal Break Policy.
• Operations: Lead accurate and timely execution of store‑level operational procedures, train in loss‑prevention awareness, oversee shipping and receiving processes, maintain clean and organized backstock areas, ensure compliance with BCC, State, and City regulations, follow emergency and safety procedures, evaluate and streamline processes, support menu‑related tasks, and generate/distribute inventory reports by 3 pm PST each Monday.
• People Development: Act as a peer mentor, model leadership, train and develop a productive store team, provide strong candidate pipelines, and develop bench strength for succession planning.
• Communication: Exhibit strong written and verbal communication, delegate projects, follow up consistently, convey store and company directives, participate in daily, department, and store meetings, and utilize resources such as the Communication Binder to disseminate information.
• Store Environment: Coach the Store and Delivery Team to maximize sales through analytical and creative merchandise management, set daily goals, maintain floor presence, train on customer standards and product placement, and support product stock area maintenance.
• Merchandising and Display: Collaborate with the General Manager and Store Leadership to execute inventory and merchandising projects, ensure efficient flow of merchandise to the sales floor, maintain a neat and organized store, stay aware of product trends, and assist with merchandising and display as needed.
• Interpersonal Skills and Ownership: Communicate effectively at all levels, develop partnerships, adapt to business changes, act with professionalism and integrity, make fast, smart decisions, take initiative, work well with others, and accept responsibility for performance and commitments.

Requirements

• Must be 21+ years old.
• Minimum of 2 years experience as a leader in a retail environment.
• Pass a federal background check via Live Scan in certain markets.
• B.A. preferred, but experience is paramount.
• Experience in highly regulated businesses is desirable.
• Sound judgment in decision‑making.
• Strong leadership skills and confidence communicating at the store level.
• Excellent consumer service skills and a service‑oriented culture.
• Ability to achieve statistical results (sales, inventory accuracy, shrinkage).
• Previous retail experience preferred; previous cannabis experience preferred.
• Regular attendance and punctuality are essential.

Work Environment

This role operates in a professional cannabis store environment, routinely using standard office and store equipment such as computers, phones, printers, and POS systems. The position regularly requires working evenings, nights, weekends, and holidays.

Physical Demands

• Regularly required to talk and hear.
• Frequently required to stand, walk, use hands or feet, and reach with hands and arms.
• Must be able to lift a minimum of 50 lb.

Position Type and Expected Hours of Work

This is a non‑exempt, part‑time or full‑time position reporting to the Inventory & Compliance Manager. Work may include early mornings, late nights, weekends, and holidays.

Travel

May require travel to corporate offices and other store locations for training, learning, and development.

Other Duties

This job description is not intended to be an exhaustive list of all duties, responsibilities, or activities required. Duties, responsibilities, and activities may change at any time, with or without notice.