Interventional Psychiatry Support Specialist

Key Responsibilities

• Administer Spravato and/or TMS treatments following physician protocols, prioritizing client comfort and safety.
• Perform psychiatric rating scales, document outcomes, and report potential adverse events to the physician.
• Schedule and manage client appointments, adapting to their needs and making necessary adjustments.
• Accurately record client information and session notes, completing superbill documentation promptly.
• Provide compassionate support to clients with depression and other disorders, demonstrating effective communication skills.
• Deliver excellent client care while adhering to company policies and regulatory requirements.
• Troubleshoot client comfort and equipment setup during treatments.
• Collaborate with interventional psychiatry vendors for seamless coordination.
• Provide support and treatment coverage at all our interventional service sites.
• Perform additional duties as assigned.

Qualifications

• Bachelor’s degree required from an accredited college or university in a recognized clinical discipline, including but not limited to psychology, social work, counseling, nursing, rehabilitation, activity therapies, or a related behavioral health field.
• One or more years of medical office, behavioral health, or outpatient clinic experience (Preferred).
• Medical Assistant experience or certification. (Preferred)
• Knowledge of insurance verification, prior authorizations, and medical authorization processes (Preferred).
• Completion of TMS Certification during training.
• Knowledge of medical terminology required.
• Understanding of and ability to comply with HIPAA, confidentiality, patient privacy, and applicable regulatory requirements.
• CPR certification required or willingness to obtain certification within the required timeframe.
• Ability to provide coverage for treatments at nearby clinics.