Interpreter Scheduling Specialist
About the role
Bromberg & Associates, LLC, is a full-spectrum Language Solutions Company (LSC) offering foreign language translation and interpreting services, including Video Remote Interpreting (VRI), over the phone interpreting (OPI) and on-site interpreting. We also perform website translation and localization, cultural awareness training, multilingual desktop publishing, audio/video services, language training and much more. We work with over 370 languages worldwide, as well as American Sign Language (ASL). With a network of more than 5,000 professional interpreters and translators globally, Bromberg & Associates has been successfully helping people across the globe facilitate communication and transcend cultural and linguistic barriers for over 27 years. And we are going strong! This is a full-time employment position that is fully remote.
Responsibilities
- Scheduling interpreters for different assignments with various clients
- Quoting services for new clients
- Processing requests from clients
- Monitoring upcoming demand, identifying any potential concerns, and initiating solutions
- Ensuring that scheduling decisions are made in a fashion that maximizes all objectives (on-time completion, highest efficiency)
- Updating scheduling reports
- Entering data into internal scheduling system
Qualifications
- Holds Associates Degree or higher from an accredited institution
- Possesses strong organization skills and ability to multi-task and prioritize
- Possesses excellent oral and written communication skills with great phone manner
- Is detail- and process-oriented, has a good memory
- Is proficient in Microsoft Office Suite
- Previous experience in scheduling and/or project managing would be a definite plus