Interpreter, PRN

About the role

This position provides spoken-language interpreter services for patients, families, staff, visitors, physicians, and others regarding consents, medical treatments, discharges, instructions, and other concerns as needed.

Responsibilities

• Accurately and completely convey information between patient and provider
• Manage the flow of communication
• Facilitate rapport between the provider and patient
• Recognize and address clarifications both culturally and linguistically to ensure accurate and complete understanding
• Ensure patients and families effectively communicate to achieve optimal patient outcomes
• Afforded opportunities to assist in translation and/or editing medical and non-medical hospital documentation
• Assist in problem-solving with patient and family communication needs
• Proactively identify opportunities for improving services to LEP/Deaf/HOH patient and family population
• Document time spent interpreting during encounters as directed by manager
• Rounds on LEP/Deaf/HOH inpatients to confirm language needs and identify safety issues
• Assists admissions staff, medical staff, and ancillary services in gathering background information on patients
• Investigates and problem-solves communication issues for LEP persons
• Conducts, prepares, assists or participates in internal medical interpretation and translation classes and/or other educational programs
• Maintains positive working relationships with staff and physicians
• Remains current on developments, advancements, and trends in the field of language assistance/interpretation/translation
• Maintains compliance with all company policies, procedures, and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Requirements

• High school diploma or GED/equivalent
• Successful completion of hospital approved interpretation training program (40 hours minimum)
• Documentation of successful completion of a hospital approved language proficiency assessment
• Associates or Bachelor’s degree in a social science field or language (preferred)
• Prior experience in medical interpretation
• Minimum two (2) years of experience in medical interpretation (preferred)
• Successful completion of a nationally recognized certification process such as CMI or CHI (national certification preferred)