Interpreter (English/Spanish) - PRN

Summary

The Interpreter provides foreign language interpretation and translation to AC patients and families at Southwest Little Rock Clinic on a PRN schedule.

Responsibilities

• Provides timely and accurate interpretation and translation to AC patients and families.
• Interprets information without adding in opinions, bias or advice.
• Demonstrates proficiency in writing as evidenced by quality translation of patient specific materials as well as educational pamphlets and materials.
• Educates staff regarding cultural issues that may be barriers to care.
• Takes responsibility for confirming that the language request has been completed and the patient or staff received the assistance as requested.
• Demonstrates working knowledge of how to access other foreign language and hearing impaired assistance.
• Demonstrates working knowledge of ADA rules regarding provision of hearing impaired translator services.
• Reports any patient concerns or identified social issues discovered during interpretation and does not try to address it themselves.
• Follows up with patient or family to see if concerns have been addressed or resolved.
• Educates staff as to appropriate utilization of interpreters and job responsibilities.
• Communicates with other interpreters about interpretation needs for the shift and is able to problem solve with the team through barriers in scheduling.
• Affords assistance to three-way interpreting needs and written translation requests.
• Enters daily list of patients seen and services provided into the departmental activity log/database.
• Makes rounds of foreign speaking hospitalized or clinic patients and offers assistance.

Requirements

• Required Education: Bachelor's degree from four-year college or university; Or four years related experience and/or training; or equivalent combination of education and experience.
• Required Work Experience: Entry Level - Experience Not Required.
• Required Certifications: Interpreter Skills Assessment - Arkansas Children's

Qualifications

• Language Proficiency: Must be proficient in the required language(s).
• Cultural Awareness: Knowledge of cultural issues that may impact healthcare delivery.
• ADA Knowledge: Familiarity with ADA rules regarding provision of hearing impaired translator services.
• Communication Skills: Ability to communicate effectively with patients, families, and staff.
• Problem Solving: Ability to work collaboratively with the team to resolve scheduling issues.

Skills

• Foreign Language Proficiency
• Written Translation Proficiency
• Cultural Sensitivity
• ADA Knowledge
• Team Collaboration

Benefits

Arkansas Children's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Pay

Details about pay are not specified in this job posting.

Schedule

The position is available on a PRN schedule (varied hours - day shift - not benefit-eligible).