Internship Program & Engagement Manager

About the role

The Internship Program & Engagement Manager at Crystal Bridges & The Momentary is responsible for the overall success of the internship program. This role involves recruiting and engaging industry partners, managing the program delivery, and ensuring a positive experience for interns.

Responsibilities

• Build and maintain relationships with individuals, industries, organizations, colleges, and other community organizations with the primary goal of internship placement
• Partner with the field experts / department leadership to develop relevant internship framework and curriculum
• Works with department leaders and community partners to provide a welcoming and engaging internship experience for each intern
• Evaluate industry and community satisfaction with internship program
• Effectively handle diverse interpersonal and inter-group relationships
• Actively participate in industry and community organizations
• Partner directly with the local schools, colleges & universities to manage and execute all aspects of the internship program
• Organize and implement intern orientations, workshops & culminations
• Maintain frequent and effective communication with interns and department leaders
• Develop a framework and timeline to build and launch the program
• Manage the planning and implementing strategic goals & operating plans for continued growth
• Oversee daily activities and responsibilities for the intern programs
• Develop and conduct training for participating supervisors
• Program Administration
• Ensure internship program complies with all rules and procedures required by law, as well as meets organizational compliance requirements
• Oversee and manage intern timekeeping in Workday
• Keep detailed records and reports on the results of the intern program
• Collect and analyze internship data for internal and external use
• Deliver accurate and timely data and reports
• Prepare reports / presentation on the contributions of each internship cohort
• Communicate pertinent information to all stakeholders in a timely fashion by email, telephone and in person
• Planning, Design and Budgets
• Responsible for overall program plan, design, delivery and evaluation
• Develop and implement program improvements
• Accountable for overall plan success including evaluation and budget process

Requirements

• Bachelor’s Degree or an equivalent combination of education and/or experience
• 5 - 7 years of experience with internship programs in an arts-related institution
• 5 – 7 years of experience coordinating, developing and implementing a program or initiative (ideally related to internships, job preparedness or mentoring of high school, university and/or technical school students)
• A strong desire for supporting and empowering interns
• Able to understand and maintain the highest levels of confidentiality
• Able to quickly build rapport and foster relationships
• Strong written and oral communication skills
• Able to work proactively in a team environment, collaborating across all departments
• Able to interact seamlessly with all levels of the organization from volunteers to executives, including the Board of Directors
• Able to work under pressure, meet competing deadlines and positively adapt to change
• Able to work flexible hours, including some evenings and weekends, both independently and as part of a team

Qualifications

• An ability to effectively work with people from diverse backgrounds, including age, race, ethnicity, gender identity, and lived experiences
• An understanding of the concepts of institutional and structural racism and bias; and a genuine commitment to equity and inclusion
• An enthusiastic and positive attitude about changing systems and community perspectives