Internet Sales Manager - Toyota/Lexus/BMW/Honda

About the role

Internet Sales Manager position working between two locations in State College, PA.

What You'll Do

• Work between two locations and manage all incoming digital and phone-based sales leads to drive vehicle sales growth and strengthen customer retention, ensuring every inquiry receives prompt, professional, and well-qualified follow-up
• Oversee lead response, appointment scheduling, unsold prospect nurturing, and accurate CRM documentation while coordinating with sales staff on scripts, objection handling, and appointment confirmation standards
• Monitor key performance indicators such as response times, set and show rates, sold rates, and customer satisfaction
• Partner with sales leadership to enhance online merchandising, lead quality, and conversion processes
• Support a consistently high-quality customer experience through clear communication, issue resolution, and adherence to dealership policies, OEM requirements, and privacy standards

What You'll Bring

• Driver's license and a clean driving record
• Strong interpersonal and communication skills
• Exceptional customer service skills
• Prior experience in automotive sales, dealership internet sales, BDC operations, or sales management
• PA Vehicle Sales License (we will help you acquire if needed)

Benefits

• Paid time off and six paid holidays after 90 days; PTO increases after one year of employment
• Health insurance and a wide variety of other voluntary benefits after 30 days
• 401(k) participation with company match after 6 months
• On the job training and opportunities for advancement across the Team Rahal organization
• Team member appreciation monthly events
• Team member referral bonuses
• Annual holiday parties
• Excellent work-life balance

Schedule

Includes working some evenings and every Saturday; you will have a designated day off during the week and the dealership is closed on Sunday.

Pay

Based on experience.