Internet Sales BDC

Responsibilities

• Contacting and communicating with customers to identify vehicle needs.
• Build and maintain knowledge of product information, current sales pricing, dealership and manufacture events and promotions.
• Utilize computer and phone skills within our internet department to increase appointments, sales and customer retention.
• Help to reach store goals and produce a 15% closing ratio for internet sales.
• Respond to email and text inquires in a quick, professional and well-spoken manner.
• Check department emails and text messages, be prepared to respond immediately
• Generate solid appointments by means of proactive outbound prospecting and lead activity

Qualifications

• Able to present information in a clear and professional manner
• Able to handle objections over the phone
• Excellent communication and customer service skills
• Self-motivated, goal-oriented, and able to work in a fast-paced environment
• Strong computer and phone skills (ELeads, reports, internet, Office)
• Bilingual is always a plus - please mention when applying
• Prior automotive sales, call center, internet department or BDC experience -1 year
• Professional appearance and strong work ethic
• Time management, prioritization skills and ability to multi-task are required
• Dependable, punctual and a self starter

Benefits

• 401(k)
• 402(k) matching
• Dental Insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Retailer plan
• Vision Insurance

Schedule

Monday - Friday with some weekends.

Pay

Salary

Supplemental pay types

• Bonus pay available

Education

High school or equivalent preferred

Experience

• Sales Experience: 1 year (preferred)
• Customer Service: 1 year (preferred)

License/Certification

Driver's license (preferred)

Work Location

In person