International Inside Sales Consultant
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Why Choose Suddath to “Move” your Career to the Next Level?" maybe that's marketing fluff but could be part of About the role? The posting includes a paragraph about company culture etc. That could go under About the role. Also "What We Offer!" includes benefits and pay details. We need to extract substantive content.
We need sections: About the role (company overview, mission, culture). Responsibilities (list of duties). Requirements (maybe Education & Experience). Qualifications (maybe Preferred?). Skills (Job Skills Required). Benefits (What We Offer includes benefits). Pay (they mention competitive wage, weekly pay for hourly, biweekly for salaried). Schedule? Not mentioned explicitly; maybe not include Schedule if not present. Pay section: we have competitive wage, weekly pay for hourly-paid employees, biweekly pay for salaried employees. That is pay info. So include Pay.
Benefits: 401(k) with company matching, Paid Time Off (PTO) and paid company holidays, tuition reimbursement plan. Also maybe mention "comprehensive benefits package". We'll list those.
We must not include placeholder text like "commensurate with experience". Not present.
We must not include sections with no content. So we will include About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. Possibly also "Key Performance Indicators (KPIs)"? Not a standard heading; we could incorporate into Responsibilities or Skills? Probably not needed as separate heading because not in list. We'll omit.
We must not repeat job title. Use for each section heading.
We need to use - for any list of duties/requirements/benefits. Use
for prose.
We must preserve ALL substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can reorganize into sections. Must not lose any detail.
Let's extract content:
Company description: "Why Choose Suddath to “Move” your Career to the Next Level? At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world."
That's About the role.
"What We Offer! A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matchingWeekly pay for hourly-paid employees. Biweekly pay for salaried employees.Paid Time Off (PTO) and paid company holidaysA tuition reimbursement plan where employees are encouraged to continue their education and developmentFor more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits."
We need to separate Pay and Benefits. Pay: competitive wage, weekly pay for hourly-paid employees, biweekly pay for salaried employees. Benefits: 401(k) plan with company matching, Paid Time Off (PTO) and paid company holidays, tuition reimbursement plan.
Also maybe mention "comprehensive benefits package" but that's generic.
General position summary: The International Inside Sales Consultant is responsible for generating revenue through the sale of international household goods moving services. This position conducts virtual pre-move surveys, develops and presents pricing proposals, educates customers on international relocation requirements, and converts qualified opportunities into booked business. The International Inside Sales Consultant serves as the primary point of contact during the sales process and is responsible for creating a positive customer experience while ensuring customers have a clear understanding of Suddath's services, international relocation procedures, and documentation requirements necessary for the movement of household goods worldwide. The ideal candidate is an energetic, ambitious team player who is motivated by goals and enjoys helping customers navigate important life transitions. This individual may come from an inside sales background and be eager to learn the international moving industry, or from an international moving, move management, or relocation background and be looking to grow into a consultative (B2C) sales role. Most importantly, they are coachable, customer-focused, collaborative, and excited to build a long-term career with Suddath. This role is part sales consultant, part international relocation advisor, and part customer advocate.
That could go under About the role as well, maybe as a prose paragraph.
Essential Duties & Responsibilities: list bullet points under categories: Sales Responsibilities, Customer Consultation, Documentation & Compliance Support, Collaboration & Administrative Responsibilities. We'll combine into a single Responsibilities section with subheadings? But we only allowed
for section headings; we could still have for Responsibilities and then within that we can have ? Not allowed? The instruction only says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but to be safe we can just use - for the list and maybe include the category names as part of list items? But we need to preserve the structure. Could we use
for each subsection? That would be extra headings not in the list but maybe okay. However instruction: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies those are the allowed section headings; we should not create other headings like "Sales Responsibilities". Better to keep under Responsibilities and just list all duties as bullet points, preserving the content. We can include the category names as part of the bullet text (e.g., "Sales Responsibilities: Manage inbound and outbound international relocation opportunities.") That preserves detail.
Similarly for Requirements: Education & Experience section includes Required Minimum 3 years of sales, inside sales, account management, or customer-facing experience. International experience Proven ability to achieve revenue and booking goals. Preferred ... etc. We'll separate Required vs Preferred maybe as part of Requirements.
Qualifications: maybe Language Skills, Mathematical Skills, Reasoning Ability, Computer Operations, Planning/Organization, Certificates/Licenses/Registrations, Working Conditions, Physical/Environmental Demands, Physical Activity Level, Manual Dexterity, Special Vision Requirements. That's a lot. The instruction says we can have Qualifications section. We'll put all those under Qualifications as list items.
Skills: Job Skills Required list.
We must not repeat job title.
We must not include boilerplate like EEO statement, etc. Remove that.
Also remove "Other Duties & Responsibilities: Please note this job description is not designed to cover or contain a comprehensive listing..." That's boilerplate; we should drop it.
Also remove "Supervisory Responsibilities: This position has no supervisory responsibilities." That's maybe not boilerplate but could be considered minor metadata; we could fold into a short p or drop. Probably drop as it's not substantive.
Also remove "For more information on our benefit offerings, please visit ..." that's application instruction? It's a link; we should drop as per instruction: remove application instructions. So drop that sentence.
Also remove duplicated lines.
Now craft HTML.
We'll have:
About the role
... company description + general position summary ...
Responsibilities
- Sales Responsibilities: Manage inbound and outbound international relocation opportunities.
- Conduct virtual household goods surveys utilizing approved technology platforms.
- Determine customer needs and recommend appropriate service solutions.
- Prepare and present international moving estimates and proposals.
- Negotiate within approved pricing parameters.
- Achieve monthly, quarterly, and annual booking goals.
- Maintain consistent follow-up cadence to maximize conversion rates.
- Track sales activity and opportunities within CRM systems.
- Customer Consultation: Educate customers on the international moving process from survey through delivery.
- Explain service options, transit timelines, and moving expectations.
- Present Suddath's value proposition and global service capabilities.
- Build customer trust and confidence throughout the sales process.
- Address customer questions regarding international relocation procedures.
- Documentation & Compliance Support: Educate customers regarding import and customs documentation requirements.
- Explain documentation timelines and customer responsibilities.
- Assist in gathering preliminary information necessary for accurate pricing and move planning.
- Set realistic expectations regarding customs regulations and destination requirements.
- Ensure complete and accurate information is collected prior to handoff to operations teams.
- Collaboration & Administrative Responsibilities: Partner with international operations, move managers, and pricing teams to deliver timely proposals.
- Maintain accurate customer and sales records.
- Support continuous process improvement initiatives.
- Participate in sales meetings, training, and development activities.
- Ensure compliance with company policies and service standards.
Requirements
Required: Minimum 3 years of sales, inside sales, account management, or customer-facing experience; international experience; proven ability to achieve revenue and booking goals.
Preferred: International household goods moving experience; global mobility or relocation industry experience; freight forwarding or logistics experience; experience conducting virtual surveys and preparing relocation quotations; knowledge of customs and international shipping requirements.
Qualifications
- Language Skills: Ability to read, interpret, and explain international relocation documents, customer service requirements, pricing proposals, customs guidance, and company procedures; ability to prepare clear, accurate written communications, sales follow-up notes, customer correspondence, CRM updates, and routine business reports; ability to communicate effectively with customers, internal teams, move managers, pricing partners, and operations personnel in a professional and consultative manner; ability to present service options, international moving requirements, timelines, and value propositions clearly during virtual consultations and customer interactions.
- Mathematical Skills: Ability to calculate figures and amounts related to international moving estimates, discounts, commissions, percentages, shipment volume, weight, and pricing proposal components; ability to review pricing information for accuracy and apply basic mathematical concepts necessary to prepare customer quotes, compare service options, and support revenue and booking goals.
- Reasoning Ability: Ability to assess customer needs, identify appropriate international relocation solutions, address service questions, and resolve practical sales or customer concerns using available guidelines and resources; ability to interpret written, verbal, system-based, and schedule-related instructions to support accurate move planning, pricing, documentation collection, and timely handoff to operations teams.
- Computer Operations: Strong proficiency with Microsoft Office Suite, CRM systems, virtual survey technology, communication platforms, and other sales, pricing, move management, and customer record systems used to track opportunities, prepare proposals, document activity, and support the customer relocation process.
- Planning/Organization: Ability to prioritize and re-prioritize customer opportunities, survey appointments, proposal deadlines, documentation needs, and follow-up activities as business needs change throughout the workday; ability to manage multiple sales opportunities simultaneously, organize workflow, maintain accurate CRM records, meet customer response timelines, and ensure timely handoff of complete information to operations teams.
- Certificates/Licenses/Registrations: None required.
- Working Conditions: Cubicle working environment; noise level in the work environment is usually moderate.
- Physical/Environmental Demands: Activity: Stand - Under 1/3 Time; Walk - Under 1/3 Time; Sit –
- for any list of duties/requirements/benefits. Use
for prose. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can reorganize into sections. Must not lose any detail. Let's extract content: Company description: "Why Choose Suddath to “Move” your Career to the Next Level? At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world." That's About the role. "What We Offer! A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matchingWeekly pay for hourly-paid employees. Biweekly pay for salaried employees.Paid Time Off (PTO) and paid company holidaysA tuition reimbursement plan where employees are encouraged to continue their education and developmentFor more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits." We need to separate Pay and Benefits. Pay: competitive wage, weekly pay for hourly-paid employees, biweekly pay for salaried employees. Benefits: 401(k) plan with company matching, Paid Time Off (PTO) and paid company holidays, tuition reimbursement plan. Also maybe mention "comprehensive benefits package" but that's generic. General position summary: The International Inside Sales Consultant is responsible for generating revenue through the sale of international household goods moving services. This position conducts virtual pre-move surveys, develops and presents pricing proposals, educates customers on international relocation requirements, and converts qualified opportunities into booked business. The International Inside Sales Consultant serves as the primary point of contact during the sales process and is responsible for creating a positive customer experience while ensuring customers have a clear understanding of Suddath's services, international relocation procedures, and documentation requirements necessary for the movement of household goods worldwide. The ideal candidate is an energetic, ambitious team player who is motivated by goals and enjoys helping customers navigate important life transitions. This individual may come from an inside sales background and be eager to learn the international moving industry, or from an international moving, move management, or relocation background and be looking to grow into a consultative (B2C) sales role. Most importantly, they are coachable, customer-focused, collaborative, and excited to build a long-term career with Suddath. This role is part sales consultant, part international relocation advisor, and part customer advocate. That could go under About the role as well, maybe as a prose paragraph. Essential Duties & Responsibilities: list bullet points under categories: Sales Responsibilities, Customer Consultation, Documentation & Compliance Support, Collaboration & Administrative Responsibilities. We'll combine into a single Responsibilities section with subheadings? But we only allowed
for section headings; we could still have
for Responsibilities and then within that we can have
? Not allowed? The instruction only says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but to be safe we can just use
- for the list and maybe include the category names as part of list items? But we need to preserve the structure. Could we use
for each subsection? That would be extra headings not in the list but maybe okay. However instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies those are the allowed section headings; we should not create other headings like "Sales Responsibilities". Better to keep under Responsibilities and just list all duties as bullet points, preserving the content. We can include the category names as part of the bullet text (e.g., "Sales Responsibilities: Manage inbound and outbound international relocation opportunities.") That preserves detail. Similarly for Requirements: Education & Experience section includes Required Minimum 3 years of sales, inside sales, account management, or customer-facing experience. International experience Proven ability to achieve revenue and booking goals. Preferred ... etc. We'll separate Required vs Preferred maybe as part of Requirements. Qualifications: maybe Language Skills, Mathematical Skills, Reasoning Ability, Computer Operations, Planning/Organization, Certificates/Licenses/Registrations, Working Conditions, Physical/Environmental Demands, Physical Activity Level, Manual Dexterity, Special Vision Requirements. That's a lot. The instruction says we can have Qualifications section. We'll put all those under Qualifications as list items. Skills: Job Skills Required list. We must not repeat job title. We must not include boilerplate like EEO statement, etc. Remove that. Also remove "Other Duties & Responsibilities: Please note this job description is not designed to cover or contain a comprehensive listing..." That's boilerplate; we should drop it. Also remove "Supervisory Responsibilities: This position has no supervisory responsibilities." That's maybe not boilerplate but could be considered minor metadata; we could fold into a short p or drop. Probably drop as it's not substantive. Also remove "For more information on our benefit offerings, please visit ..." that's application instruction? It's a link; we should drop as per instruction: remove application instructions. So drop that sentence. Also remove duplicated lines. Now craft HTML. We'll have:
About the role
... company description + general position summary ...
Responsibilities
- Sales Responsibilities: Manage inbound and outbound international relocation opportunities.
- Conduct virtual household goods surveys utilizing approved technology platforms.
- Determine customer needs and recommend appropriate service solutions.
- Prepare and present international moving estimates and proposals.
- Negotiate within approved pricing parameters.
- Achieve monthly, quarterly, and annual booking goals.
- Maintain consistent follow-up cadence to maximize conversion rates.
- Track sales activity and opportunities within CRM systems.
- Customer Consultation: Educate customers on the international moving process from survey through delivery.
- Explain service options, transit timelines, and moving expectations.
- Present Suddath's value proposition and global service capabilities.
- Build customer trust and confidence throughout the sales process.
- Address customer questions regarding international relocation procedures.
- Documentation & Compliance Support: Educate customers regarding import and customs documentation requirements.
- Explain documentation timelines and customer responsibilities.
- Assist in gathering preliminary information necessary for accurate pricing and move planning.
- Set realistic expectations regarding customs regulations and destination requirements.
- Ensure complete and accurate information is collected prior to handoff to operations teams.
- Collaboration & Administrative Responsibilities: Partner with international operations, move managers, and pricing teams to deliver timely proposals.
- Maintain accurate customer and sales records.
- Support continuous process improvement initiatives.
- Participate in sales meetings, training, and development activities.
- Ensure compliance with company policies and service standards.
Requirements
Required: Minimum 3 years of sales, inside sales, account management, or customer-facing experience; international experience; proven ability to achieve revenue and booking goals.
Preferred: International household goods moving experience; global mobility or relocation industry experience; freight forwarding or logistics experience; experience conducting virtual surveys and preparing relocation quotations; knowledge of customs and international shipping requirements.
Qualifications
- Language Skills: Ability to read, interpret, and explain international relocation documents, customer service requirements, pricing proposals, customs guidance, and company procedures; ability to prepare clear, accurate written communications, sales follow-up notes, customer correspondence, CRM updates, and routine business reports; ability to communicate effectively with customers, internal teams, move managers, pricing partners, and operations personnel in a professional and consultative manner; ability to present service options, international moving requirements, timelines, and value propositions clearly during virtual consultations and customer interactions.
- Mathematical Skills: Ability to calculate figures and amounts related to international moving estimates, discounts, commissions, percentages, shipment volume, weight, and pricing proposal components; ability to review pricing information for accuracy and apply basic mathematical concepts necessary to prepare customer quotes, compare service options, and support revenue and booking goals.
- Reasoning Ability: Ability to assess customer needs, identify appropriate international relocation solutions, address service questions, and resolve practical sales or customer concerns using available guidelines and resources; ability to interpret written, verbal, system-based, and schedule-related instructions to support accurate move planning, pricing, documentation collection, and timely handoff to operations teams.
- Computer Operations: Strong proficiency with Microsoft Office Suite, CRM systems, virtual survey technology, communication platforms, and other sales, pricing, move management, and customer record systems used to track opportunities, prepare proposals, document activity, and support the customer relocation process.
- Planning/Organization: Ability to prioritize and re-prioritize customer opportunities, survey appointments, proposal deadlines, documentation needs, and follow-up activities as business needs change throughout the workday; ability to manage multiple sales opportunities simultaneously, organize workflow, maintain accurate CRM records, meet customer response timelines, and ensure timely handoff of complete information to operations teams.
- Certificates/Licenses/Registrations: None required.
- Working Conditions: Cubicle working environment; noise level in the work environment is usually moderate.
- Physical/Environmental Demands: Activity: Stand - Under 1/3 Time; Walk - Under 1/3 Time; Sit –
- for the list and maybe include the category names as part of list items? But we need to preserve the structure. Could we use