International Corporate Banking Account Rep (Japanese Speaking)

Primary Accountabilities

• Performs fundamental operational tasks such as: account openings, handling all types of consumer and business deposit products, new or renewal of CDs, issues cashiers' checks, issue debit cards, prepare account opening related forms, prepare customer's request forms, prepare SBLC renewal, and performs other banking related functions.
• Periodically provides service to Japanese customers as branch personal bankers.
• Manages and assists in the administrative duties and tasks for the group.
• Affirms daily operational efficiency in compliance with regulations and CPB policies and procedures.

Required Qualifications

• Education: High School Diploma or GED equivalency required.
• Experience: 2+ years of experience in customer service or related field required. Banking experience preferred for both levels.
• Functional Skills: Proficiency in Japanese language required; ability to read, write, and communicate in a business setting.

Physical Requirements & Working Conditions

• Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
• Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
• Must be able to clearly communicate verbally and in writing with all internal and external customers.
• Must also be able to hear sufficiently to engage in daily discussions and interactions.
• Must be able to read and understand bank-related documents.
• Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time.
• Must also be able to adapt to different work environments as needed to perform the job.