International Banking Operations Associate - Document Exam

About the role

Play a critical role in global trade. Help businesses move commerce across borders with confidence.

Responsibilities

• Review and examine trade documents against letter of credit requirements and international trade standards.
• Determine compliance with letter of credit terms and identify discrepancies requiring resolution.
• Process trade finance transactions for payment, acceptance, and settlement.
• Support a variety of Global Trade & Standby Services (GTSS) and Foreign Exchange (FX) products throughout the transaction lifecycle.
• Facilitate communication among clients, business partners, and internal teams to ensure efficient transaction processing.
• Review, execute, reconcile, and verify transactions and supporting documentation for accuracy and completeness.
• Affirm adherence to service level expectations, operational procedures, regulatory requirements, and product terms and conditions.
• Communicate professionally with customers regarding documentation requirements, discrepancies, and transaction status.
• Affirm appropriate documentation, resources, and operational capacity are available to successfully complete transactions.
• Affirmatively assist in maintaining operational excellence while supporting a high-quality client experience.

Requirements

• High school diploma or equivalent.
• Three or more years of relevant work experience.
• Thorough knowledge of international banking products, payment services, foreign exchange, and general bank operating policies and procedures.
• Experience with letters of credit, trade finance, trade documentation, or document examination.
• Familiarity with UCP 600 and international trade finance standards preferred.
• Understanding of documentary collections, standby letters of credit, and related trade products.
• Strong problem-solving and client service skills.
• Exceptional attention to detail and accuracy.
• Strong analytical, organizational, and critical-thinking abilities.
• Effective verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong customer relationship and stakeholder management capabilities.
• Sound judgment and decision-making skills when handling sensitive transactions.
• Proficiency with Microsoft Office applications and other business systems.

Qualifications

• High school diploma or equivalent.
• Three or more years of relevant work experience.

Skills

• Thorough knowledge of international banking products, payment services, foreign exchange, and general bank operating policies and procedures.
• Experience with letters of credit, trade finance, trade documentation, or document examination.
• Familiarity with UCP 600 and international trade finance standards preferred.
• Understanding of documentary collections, standby letters of credit, and related trade products.
• Strong problem-solving and client service skills.
• Exceptional attention to detail and accuracy.
• Strong analytical, organizational, and critical-thinking abilities.
• Effective verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong customer relationship and stakeholder management capabilities.
• Sound judgment and decision-making skills when handling sensitive transactions.
• Proficiency with Microsoft Office applications and other business systems.

Benefits

• Healthcare (medical, dental, vision).
• Basic term and optional term life insurance.
• Short-term and long-term disability.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation (from two to five weeks depending on salary grade and tenure).
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.