Internal Services Professional

Position Overview

Supports assigned organization with professional internal services, in a specified area of competence. Handles the Leadership Team correspondence by answering questions and directing internal projects alongside department heads. Collaborates with the leadership team to prioritize strategies. Coordinates or attends meetings for the executive and takes board meeting minutes. Sets KPIs to measure and improve team performance, such as project completion rate. Identifies areas for improvement and makes actionable recommendations. Assesses risks and opportunities to inform business decisions. Conducts analysis, project/process reporting, and database/data management. Analyzes and designs processes, methods, and structures including resources and scheduling. Develops programs, statistical reports, budgets, and presentations. Communicate and run training for process implementation. May advise operational staff and act as a competence point of escalation.

Qualifications

• Bachelor’s degree in Business Administration or a related field preferred but not required.
• 5–10 years of professional experience in business operations, administrative support, or a manufacturing environment.
• The ability to understand the need for confidentiality.
• Mechanical engineering or manufacturing experience strongly preferred, with the ability to thrive in a fast-paced production setting.
• Proven ability to manage multiple priorities, meet deadlines, and maintain a high level of accuracy.
• Strong organizational, analytical, and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to collaborate across cross-functional teams.
• Demonstrated commitment to continuous improvement, operational excellence, and delivering exceptional internal customer service.

Benefits

• 11 paid holidays
• 18 days of PTO
• 401K - 6% company match
• Freedom and healthy work-life balance – Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits – starting Day 1!
• Solve the world's most significant problems – Be part of exciting and innovative projects.
• Engaging, challenging, and fast-evolving, pioneering technological environment.
• Competitive total rewards package.
• Opportunities to contribute your innovative ideas and get paid for them!