Intern - State Farm Agent Team Member

About the role

Ron Mathai - State Farm Agent is seeking a professional, organized, and dependable specialist to support administrative operations and assist insurance agents with daily office needs. This unlicensed, part-time role is ideal for individuals looking to get their foot in the door in the insurance industry, gain hands-on experience, and become integrated into a collaborative, team-oriented culture. With strong performance, reliability, and trust built with the team, this position may lead to a future full-time opportunity in customer service, marketing, or sales.

Responsibilities

• Serve as front desk coverage during assigned shifts, greeting customers in a professional and welcoming manner
• Answer incoming phone calls and respond to text messages promptly and courteously
• Confirm, schedule, and follow up on customer appointments
• Connect customers with the Claims department as needed
• Support outbound calling efforts, including telemarketing, lead follow-up, and prospect engagement (training provided)
• Aid licensed team members by handling basic administrative and operational tasks
• Maintain accurate customer records, documents, and office organization
• Perform light errands, including UPS drop-offs and document deliveries
• Help prepare and distribute internal communications or marketing materials as assigned
• Contribute to a positive team culture and uphold a polished, professional presence in the office

Qualifications

• Coursework or expressed interest in Insurance, Business, Finance, Marketing, Operations, or related fields
• Strong organizational and analytical skills with high attention to detail
• Professional appearance and demeanor, with the ability to create a positive first impression for customers
• Dependable, punctual, and comfortable working scheduled shifts between 8:45 AM CST and 7:00 PM CST
• Ability to work collaboratively as part of a team while also operating independently
• Sales experience not required; willingness to learn and follow established processes is essential

Benefits

• Bonus based on performance
• Company parties
• Free food & snacks
• Opportunity for advancement
• Training & development

Pay

$15.00 - $20.00 per hour