Intern - IT, Desktop Technician

About the role

We are seeking a motivated and tech‑savvy IT Desktop Technician Intern to support our Information Technology Services team. This internship offers hands‑on experience providing front‑line technical support in a professional environment while learning how enterprise IT teams operate. It is a 20‑hour per week, in‑office opportunity that begins January 11, 2026 and offers $15 per hour in compensation, with flexible schedules to accommodate your school schedule.

Responsibilities

• Provide basic desktop and end‑user support under the guidance of experienced IT professionals
• Assist with setup, imaging, and deployment of laptops, desktops, and peripherals
• Troubleshoot common hardware, software, printer, and connectivity issues
• Support employee onboarding and offboarding by preparing and collecting equipment
• Assist with ticket documentation and tracking in an IT service management system
• Help maintain IT inventory and asset records
• Shadow IT team members to learn troubleshooting techniques and best practices
• Contribute to basic documentation and knowledge base updates

Requirements

• Currently enrolled in a degree or certificate program related to IT, Computer Science, or Information Systems
• Basic understanding of Windows operating systems and common applications
• Interest in hardware, troubleshooting, and customer support
• Strong communication skills and a professional, service‑oriented mindset
• Ability to follow instructions, ask questions, and learn quickly
• Reliable, organized, and able to handle confidential information appropriately

Pay

$15 per hour

Schedule

20 hours per week, in‑office, flexible to accommodate school schedule; starts January 11, 2026.

Benefits

Hands‑on experience providing front‑line technical support; learn how enterprise IT teams operate; professional environment; opportunity to contribute to documentation and knowledge base updates.