Intern, Investor Center - Ashburn, VA

About the role

As a Branch Intern you will play a key role in the client experience at a Fidelity Investor Center. Working alongside expert financial professionals, you will provide exceptional customer service, assist with a broad range of investment products and services, and gain valuable exposure to personal investing and financial planning. The internship includes significant work assignments designed to strengthen knowledge of the financial services industry while developing business, communication, and relationship‑building skills.

Responsibilities

• Provide exceptional customer service to individuals and families visiting the Investor Center.
• Assist clients with a variety of investment products and services.
• Collaborate with team members to address business challenges and identify opportunities for process improvements.
• Contribute fresh perspectives to enhance client and business outcomes.
• Participate in business‑critical initiatives as part of Fidelity’s FIDTERN Program.
• Engage in professional development programs, networking events, and learning opportunities.

Qualifications

• Undergraduate student in junior year of college.
• Interest in investing and wealth management.
• Experience in customer service, retail, sales, or banking.
• Leadership experience and involvement in student organizations.
• Professional demeanor and collaborative problem‑solving skills.
• Basic understanding of current market, economy, and economic trends.
• Ability to promote customer loyalty while providing outstanding customer experience.
• Note: Fidelity will not provide immigration sponsorship for this position.

Skills

• Customer service excellence
• Financial product knowledge (basic)
• Communication and relationship‑building
• Analytical thinking about market and economic trends
• Team collaboration and problem solving
• Leadership and initiative

Benefits

• Hands‑on experience supporting business‑critical initiatives.
• Ongoing coaching and mentorship from managers and branch professionals.
• Professional development programs and learning opportunities.
• Networking events and connection with the broader FIDTERN intern community.
• Exposure to Fidelity’s culture and career pathways in financial planning and wealth management.

Pay

The base salary range for this position is $20 – $32 per hour, with placement varying based on responsibilities, location, relevant experience, and other factors.

Schedule

This is a 10‑week, full‑time summer internship running annually from June 7 2027 to August 13 2027, based on‑site at the Investor Center location.