Intern, Investor Center - Virginia Beach, VA

About the role

As a Branch Intern you will play a key role in the client experience at a Fidelity Investor Center. Working alongside expert financial professionals, you will provide exceptional customer service, assist with a broad range of investment products and services, and gain valuable exposure to personal investing and financial planning. Throughout the 10‑week internship you will participate in significant work assignments designed to strengthen your knowledge of the financial services industry while developing critical business, communication, and relationship‑building skills.

Responsibilities

• Deliver outstanding customer service and promote customer loyalty.
• Assist clients with investment products, services, and personal financial planning inquiries.
• Collaborate with team members to address business challenges and identify opportunities for process improvements.
• Contribute fresh perspectives that enhance both client and business outcomes.
• Support business‑critical initiatives as part of Fidelity’s FIDTERN Program.
• Participate in professional development programs, networking events, and learning opportunities.
• Integrate fully into the branch team, ask questions, and take an active role in branch initiatives.

Requirements

• Undergraduate student in the junior year of college.
• Interest in investing and wealth management.
• Experience in customer service, retail, sales, or banking.
• Leadership experience and involvement in student organizations.
• Professional demeanor and collaborative problem‑solving skills.
• Basic understanding of current market, economy, and economic trends.
• Ability to promote customer loyalty while providing an outstanding customer experience.

Skills

• Strong communication and relationship‑building abilities.
• Analytical thinking and ability to identify process improvements.
• Team‑oriented mindset with curiosity and accountability.
• Adaptability to a fast‑paced, customer‑focused environment.

Team

The Branch Intern joins a collaborative, customer‑focused team dedicated to helping individuals and families achieve long‑term financial goals. The Investor Center team delivers personalized guidance, exceptional service, and innovative financial solutions throughout each client’s financial journey. Interns are fully integrated, encouraged to contribute ideas, and have access to Fidelity’s broader intern community for networking and professional growth.

Pay

Base salary range: $20 – $32 per hour. Placement within the range varies based on responsibilities, location, relevant experience, and other factors.

Schedule

This is a 10‑week, full‑time summer internship running annually from June 7 2027 to August 13 2027. The position is on‑site at the Investor Center location.