Intern, Investor Center - Alexandria, VA

About the role

As a Branch Intern, you play a key role in the client experience at a Fidelity Investor Center. Working alongside expert financial professionals, you will provide exceptional customer service, assist with a broad range of investment products and services, and gain valuable exposure to personal investing and financial planning. Throughout the internship, you will participate in significant work assignments built to strengthen your knowledge of the financial services industry while developing critical business, communication, and relationship-building skills. You will collaborate with team members to address business challenges, identify opportunities for process improvements, and bring fresh perspectives that help enhance both client and business outcomes. This role is ideal for students who thrive in a fast-paced, customer-focused environment and are interested in exploring a future career in financial planning or wealth management. This is a 10-week, full-time summer internship running annually from June 7th, 2027 - August 13th 2027. This position is based on-site at the Investor Center location. Through Fidelity's FIDTERN Program, interns will gain hands-on experience supporting business-critical initiatives while receiving ongoing coaching and mentorship from managers and branch professionals.

Responsibilities

• Provide exceptional customer service to clients.
• Assist with a broad range of investment products and services.
• Participate in significant work assignments that strengthen knowledge of the financial services industry and develop business, communication, and relationship-building skills.
• Collaborate with team members to address business challenges and identify opportunities for process improvements.
• Bring fresh perspectives to enhance client and business outcomes.
• Support business-critical initiatives through the FIDTERN Program.
• Join professional development programs, networking events, and learning opportunities.

Qualifications

• Undergraduate student in junior year of college.
• Interest in investing and wealth management.
• Experience in customer service, retail, sales, or banking.
• Leadership experience and involvement in student organizations.

Skills

• Professional demeanor and collaborative problem-solving skills.
• Basic understanding of the current market, economy, and economic trends.
• Ability to promote customer loyalty while providing outstanding customer experience.

Benefits

• Ongoing coaching and mentorship from managers and branch professionals.
• Participation in professional development programs.
• Access to networking events and learning opportunities.
• Hands-on experience supporting business-critical initiatives via the FIDTERN Program.

Pay

The base salary range for this position is $20 - $32 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Schedule

This is a 10-week, full-time summer internship running from June 7th,