Intern, HR Learning and Development

Responsibilities

• Support the Learning, Development and Communication team with end-to-end content and communication development.
• Absorb and assign tasks within the Training and Development Queue to appropriate team members.
• Oversee the setup of courses, live sessions, and upload of recordings/materials in the Learning Management System.
• Track all training attendance.
• Coordinate scheduling of events such as HRSC Town Halls, Virtual Social Hours, Lab Tours, and Lunch and Learns.
• Create Quick Reference Guides, videos, and courses.
• Maintain document repository for all resources and videos.
• Create a Service Request for the team if needed.
• Support the HRSC Career Development programs.
• Support HRSC Leadership development, preparation, and dissemination of communications related to Service Delivery (HRSC and HR Portal, templates, newsletters, internal/external communications).
• Assist with Business Continuity activities.
• Aid in Digital Workplace updates for the Learning, Development and Communication site.
• Aid in Cyclical Calendar Excel sheet for HR Portal Support site and HRSC Learning and Development sites.
• Aid in maintaining HR Portal content ownership Excel spreadsheet for all pages.
• Conduct quarterly audits of the HR Portal to ensure document accuracy.
• Support HR Portal Administrator as needed for special projects.
• Aid in Adobe Photoshop/Illustrator image editing, Microsoft Word Mail Merges, Video editing/compression, and Microsoft Excel reports.

Qualifications

• Minimum one year of instructional and/or graphic design experience; preferably from a professional services firm or similar environment.
• Strong communication skills with the ability to collaborate with cross-functional, virtual teams and internal business partners.
• Ability to read, write and speak the English language, communicating clearly and effectively.
• Proficiency in Microsoft products (Excel, Word, PowerPoint, Teams, Outlook, ClipChamp).
• Technology savvy.
• Required Microsoft Excel, Word, PowerPoint, Outlook, Teams Acrobat Adobe.
• PREFERRED: Articulate Rise 360, Microsoft ClipChamp, SnagIt, SharePoint, Canva, Kahoot, Oracle.

About The Team

Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Quest is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.