Intern (Healthcare Administration)

Project Renewal is a leading non-profit organization with the mission of ending the cycle of homelessness by empowering individuals and families to renew their lives through health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $100 million, Project Renewal is one of the larger social service nonprofits in New York City, operating Federal Qualified Health Center/Article 28 Diagnostic and Treatment Centers, OASAS licensed sites, and mobile health units. Services are empathic, trauma-informed, and harm-reduction based, delivered at low or no cost without barriers to clients who often have severe mental illnesses, co-occurring substance use disorders, and multiple chronic medical conditions.

PRI strives to promote behaviors, attitudes, and policies that enable us to work inclusively and effectively in cross-cultural situations with clients, co-workers, and community partners. We actively recruit and seek to grow and maintain a staff that is diverse along many axes, including but not limited to race, ethnicity, national origin, disability, socioeconomic background, sexual orientation, and gender identity.

Responsibilities

• Managing and conducting recruitment and retention activities, including identification of eligible participants, informed consent and documentation, and the initial training for participants in the use of smartphone and text messaging
• Data collection through chart reviews, measuring appointment adherence and cancer screening completion, review of SMS text exchange, communication with providers when needed, and conducting surveys
• Administering semi-structured interviews with participants and transcription of interviews
• Communicating with other study staff and site providers regarding participants' statuses and troubleshooting
• Delivering, maintaining, and collecting study information and materials to participants in the study
• Administrative functions in support of research such as data entry, data management, quality assurance, and ethical conduct of study protocols
• Assisting study coordinator with SMS text messaging platform, content, application, and maintenance
• Assisting study coordinator with developing training materials for participants

Qualifications

• College graduate
• Proficiency in Microsoft Office suite; comfort with computers (familiarity with REDCap is a plus, though related training will be provided)
• Familiarity with human subject research, including experience with persons experiencing homelessness, is a plus
• Strong English-language verbal and written communication skills (Spanish language skills is a plus)
• Ability to adapt to flexible work schedule
• Knowledgeable about working with the homeless population