Health Administration Intern

About the role

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Occ Summary The incumbents assigned to this classification will be participants in an approved Internship program. The intent of our internship programs is to provide qualified young leaders both undergraduate and graduate with exposure and project experience in a formalized program in preparation for careers in healthcare administration. Participants of the program will contribute not only to the projects and departments in which they work, but to Duke Health as well. Students are presented with an opportunity to build knowledge and skills in a health care setting with organizational responsibilities ranging from planning and policy analysis to program development and implementation.

Responsibilities

• Leadership from across DUHS submit potential projects for completion by selected interns.
• Projects change from year to year, but are intended to provide students with a specific experience in hospital management while exposing them to the broader and sometimes complex aspects of hospital administration.
• The specific nature of the internship will reflect the needs of the sponsoring organization, the learning goals of the student and the needs of the healthcare institution.
• An effort is made to establish a reasonable balance between the interns learning goals and the specific work the organization requires.
• Vice Presidents or other designated leadership within the Clinical Services Unit (CSU) or department will provide oversight during the internship experience.
• Goals and expectations will be clearly defined at the initiation of the program.
• Throughout the course of the internship, interns are assigned to one or more projects where they are responsible for a particular part of a deliverable(s).
• Through interactions with the project team, interns will receive mentorship and support to help their success on the engagement.
• At the end of the program, Interns have the opportunity to present their projects to senior leaders in the Health System.
• Potential projects will involve many different services, departments, and functions across a variety of areas.
• The student will also provide feedback on the internship program and the leader(s)/preceptor will provide developmental feedback to the student.

Skills

• An ability to interact positively with people of all ages and backgrounds, including patients and their loved ones, hospital staff, volunteers or members of the general public.
• An ability to communicate effectively.
• Good organizational abilities with a strong attention to detail.
• A knowledge of the skills important to customer service, event promotion and implementation, researching and delivering a creative project, and the willingness to learn and develop further knowledge and skills in these areas.
• Operation of Microsoft Office Products including Outlook, Word, PowerPoint, Publisher and Excel.

Qualifications

Minimum Qualifications: High School graduation and completion of one year of a bachelor's degree program is required. Preferred area of course concentration in hospital administration, business administration or public health or other closely related field.