Intern, Digital

Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment.

About the role

This position is available only to ACC students enrolled in the ITSC 2264 practicum course. With supervision, will perform general administrative duties and/or research functions for the purpose of developing a working knowledge of a specific area of study.

This paid internship provides hands-on experience in the field of information technology while making a meaningful impact in the community. Interns support Housing Authority residents by increasing access to technology, improving digital literacy, and enhancing access to critical housing services.

Responsibilities

• Connect residents to free and low-cost high-speed internet in collaboration with Google Fiber
• Secure, refurbish, and reimage donated electronic devices
• Deploy refurbished devices to residents and maintain device inventory
• Provide in-person and phone-based IT support, including assistance with RentCaf
• Support digital literacy outreach events and host on-site office hours
• Strengthen device and network security, and educate residents on basic cybersecurity practices
• Assist with additional technology access initiatives as needed

Requirements

• Must be an IT/Cybersecurity or Computer Science/Software Development student registered for ITSC-2264
• Maintaining an established work schedule
• The ability to work independently within departmental policies and guidelines
• Respecting a unique and multicultural environment
• Establishing and maintaining effective working relationships
• Effectively using interpersonal and communication skills, including tact and diplomacy
• Effectively using organizational and planning skills with attention to detail and follow-through
• Maintaining confidentiality of work-related information and materials
• Demonstrated proficiency with standard office software

Physical Requirements

• Work is routinely performed in an office environment
• Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling
• Occasional lifting of objects up to 10 pounds
• Work will be completed in person, primarily onsite at the Austin Housing Authority's 1124 S I-35 location, with occasional work at other Housing Authority sites

Safety

• Work safely and follow safety rules
• Report unsafe working conditions and behavior
• Take reasonable and prudent actions to prevent others from engaging in unsafe practices

Pay

$23.00/hour

Schedule

Up to 19 hours per week

Posting closes August 26, 2026