Intern
Portnox · Austin, TX · 2 wk ago
HybridEducationInternship
About the role
We’re looking for a highly organized, detail-oriented Intern to support day-to-day operations across multiple functions of the organization. This role offers broad exposure to how a growing organization runs, with hands-on experience in HR, channel partnerships, renewals, customer experience, and general administrative support. It’s ideal for someone who enjoys variety, learning new systems, and keeping things running smoothly. This is a mostly remote opportunity, with in-office days on Mondays.
Department: G&A | Location: Austin, TX
Responsibilities
- Human Resources: Assist with onboarding and offboarding processes; Maintain employee records and documentation; Support scheduling, training coordination, and general HR administrative tasks
- Channel Agreements & Partnerships: Help organize and track channel partner agreements; Assist with document management and version control; Support internal coordination related to partner communications
- Renewals & Contract Support: Track upcoming renewals and key dates; Assist with preparing renewal documentation; Update internal systems and reports related to renewals
- Customer Experience: Support customer communications and follow-ups; Assist with organizing feedback, tickets, or survey data; Help ensure customer records and processes are accurate and up to date
- General Administrative & Ad Hoc Support: Data entry and system updates across tools and platforms; Prepare spreadsheets, reports, and basic documentation; Support special projects and miscellaneous “odds and ends” as needed
Skills, Knowledge, and Expertise
- Currently enrolled in a college or university
- Strong organizational skills and attention to detail
- Comfortable working across multiple tasks and priorities
- Proficient with basic office tools (e.g., Google Workspace or Microsoft Office)
- Clear written and verbal communication skills
- Reliable, proactive, and eager to learn