intermediate technical product manager (Nashville, TN)

From the beginning

Starbucks set out to be a different kind of company, celebrating coffee and rich tradition while bringing a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

What You'll Do

• Identify business problems and opportunities, define success metrics, and translate needs into clear epics and user stories so engineering teams can design, build, release, and monitor solutions efficiently.
• Work in a highly collaborative environment and bring a passion for simple, engaging experiences.
• Define product value and direction by aligning business and technical objectives, setting clear priorities, and establishing product health/performance metrics and KPIs.
• Translate needs into buildable work by writing well-formed epics/user stories, defining acceptance criteria and non-functional requirements (performance, scalability, resilience, usability, accessibility, security, continuity), and clarifying tradeoffs, dependencies, and constraints.
• Drive delivery and outcomes through iterative Agile practices, partnering with design and engineering on sizing and planning, removing blockers, facilitating user review/acceptance, and measuring feature success post-launch to improve product health.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Business, or a related field (or equivalent experience)
• 4+ years of experience using analytics/optimization tools to inform product planning and prioritization
• 4+ years partnering with design and engineering to deliver customer-facing features
• 4+ years building roadmaps and backlogs, writing user stories, and coordinating conflicting requirements in a fast-paced environment
• 4+ years of industry experience in a technology environment delivering complex products

Preferred Qualifications

• 7+ years delivering complex products in a technology environment, including cross-team roadmaps and technically complex features
• Recent experience building for web and/or mobile, and ability to read/understand code (prior programming experience a plus)
• 5+ years of hands-on product planning: technical roadmaps, story outlines, acceptance criteria, and backlog refinement at scale
• Strong ability to influence without authority, communicate clearly, and stay organized while managing competing priorities; deep familiarity with Agile practices and tools

Benefits

• Medical, dental, vision, basic and supplemental life insurance
• Short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*
• Sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year
• 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools
• Upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
• Access to backup care and DACA reimbursement
• Compliance with state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act

Location & Salary

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.