Interior Furnishings Division Lead

About The Role

We are seeking a highly creative, organized, and entrepreneurial Interior Furnishings Division Lead to build, lead, and grow IHR's Interior Furnishings division. This role is ideal for someone who loves both design and operations.

Key Responsibilities

• Lead the day-to-day execution and continued development of the Interior Furnishings division

• Build and improve systems, workflows, procurement processes, vendor relationships, and operational procedures

• Coordinate client communication, proposals, purchasing, invoicing, tracking, and follow-up

• Identify opportunities to improve efficiency, client experience, and profitability

• Develop and refine the overall furnishings experience, process, and service offerings

• Sales & Business Development:

  • Build strong long-term relationships with homeowners through an elevated furnishings experience

  • Identify opportunities to expand furnishings scope, styling services, and whole-home furnishing packages

  • Collaborate with the marketing team to support brand growth, project storytelling, and lead generation initiatives

  • Participate in community outreach, educational events, and local networking opportunities that strengthen IHR's presence throughout NE Seattle

  • Help grow awareness of the Interior Furnishings division as a long-term extension of the IHR remodeling experience

  • Contribute to refining the client onboarding process, service offerings, pricing structures, and customer experience over time

• Interior Design & Furnishings Services:

  • Lead client Discovery Meetings to understand style preferences, lifestyle needs, functionality goals, and budget

  • Develop furnishings concepts, layouts, styling plans, and mood boards

  • Source furniture, lighting, rugs, art, textiles, décor, and accessories aligned with the project vision and budget

  • Create presentations, selections packages, and design recommendations for clients

  • Collaborate with remodeling project teams to ensure alignment between furnishings and built environments

  • Conduct site visits and final styling/install walkthroughs to ensure quality and design intent are achieved

• Client Experience & Communication:

  • Build strong, long-term relationships with homeowners

  • Deliver a highly organized, elevated, and personalized client experience

  • Communicate clearly, professionally, and proactively with clients, vendors, and internal teams

  • Help clients feel confident, informed, and excited throughout the furnishings process

  • Build meaningful relationships with homeowners by asking thoughtful questions, understanding how they live and use their spaces, and developing furnishings solutions that reflect their lifestyle, personality, and long-term goals

• Vendor & Procurement Management:

  • Develop and maintain relationships with vendors, showrooms, suppliers, and trade partners

  • Manage ordering, tracking, procurement coordination, and issue resolution

  • Coordinate deliveries, installations, and punch-list follow-up

  • Monitor budgets, lead times, and logistics to ensure projects remain on track

• Brand & Growth Support:

  • Contribute to the growth and visibility of the Interior Furnishings division

  • Assist with social media and marketing initiatives related to furnishings projects

  • Help refine service offerings, pricing structures, and client experience standards

What Success Looks Like

• Homeowners trust IHR as their long-term design and furnishings partner

• The Interior Furnishings division operates smoothly, professionally, and profitably

• Clients receive an elevated, organized, and highly personalized experience

• Furnishings projects feel cohesive, thoughtful, and aligned with the home's overall design vision

• Systems and procurement processes become increasingly organized and scalable over time

• The division grows through strong client relationships, referrals, and repeat business

• IHR strengthens its reputation throughout NE Seattle as a trusted resource for thoughtful, high-quality interior furnishings and styling services

Requirements

• Strong residential interior design and furnishings experience

• Proven ability to lead projects from concept through installation

• Excellent organizational, project management, and communication skills

• Strong design eye with the ability to balance aesthetics, functionality, and budget

• Comfortable operating independently with a high level of ownership and accountability

• Experience sourcing furniture, materials, lighting, décor, and styling elements

• Ability to manage multiple active projects simultaneously

• Strong client-facing skills and ability to build trust with homeowners

• Proficiency in design software such as Chief Architect, SketchUp, Adobe Creative Suite, or similar

• Comfortable using technology for scheduling, communication, procurement tracking, and documentation

• Reliable transportation

Preferred (Not Required)

• Experience building or managing a furnishings or design-based service/program

• Experience in residential remodeling or design-build environments

• Experience with procurement systems, vendor management, or purchasing coordination

• Familiarity with high-end residential furnishings and trade vendors

• Experience with styling, installation coordination, or interior decorating

• Knowledge of Northeast Seattle neighborhoods and homeowners

Benefits

• $95K - $115K (DOE)

• Health, Dental, & Vision Insurance (IHR covers 75% of premiums)

• Basic Life Insurance (IHR covers 100%)

• 401(k) retirement plan with 5% employer match

• 20 days Paid Time Off + 5 paid holidays

• Monthly stipend for travel expenses

• Continuing education and professional development opportunities