Interim Subsidy Case Manager-SC/CIS-Van Nuys1-11-330

Essential Functions

• Participate in weekly staff meetings, and monthly CIS meetings.
• Conduct initial assessment to determine client’s specific needs.
• Create a Housing stability plan with client, which includes documentation of client goals.
• Cookordinate goal related services and provide ongoing monitoring of the Housing stability plan.
• Tracking and documenting participant progress.
• Evaluating participants’ progress periodically and making adjustments as needed to improve outcomes.
• Collaborate with participants, family, friend support networks and health care professionals to put care plans in place.
• Assessing participants’ physical and mental wellness, needs, preferences and abilities and using these to develop tailored care plans.
• Conduct outreach, education (Presentations) and public relations to build relationships with landlords and property management companies willing to rent to program participants.
• Establish and maintain relationships with landlords, property management companies.
• Conduct inspections of permanent housing units where program participants reside.
• Recertify eligibility of each continuing household on an annual basis.
• Generate all financial requests needed for the program participant on a monthly basis.
• Disburse client checks to Property Management/landlords. Checks will be distributed through U.S. Post Office, Direct Deposit, and Hand Delivery.
• Provide tenant education: tenant rights and responsibilities, housing discrimination and communication with landlords.
• Maintain a regular and open line of communication with landlords in-order to assess the landlords’ satisfaction with the programs and address any questions or concerns that landlord may have.
• Record participants’ progress including recording referrals, home visits and other notable interactions.
• Document and maintain up-to-date information on services provided to participants in the Homeless Management Information System (HMIS).
• Participate in staff meetings and attend training courses as assigned by the Supportive Housing Program Manager.
• Provide crisis intervention as needed for program participants.

Minimum Qualifications

• A bachelor’s degree preferred but not required.
• At least (1) year of experience working with affordable housing services and/or
• At least (1) year of experience working with homeless people who have mental illness and/or substance use issues.
• Excellent communication skills, Microsoft Office, and Critical Thinking.

Skills, Knowledge & Abilities

• Commitment to the holistic mission of The Salvation Army and The Community Integration Services
• Able to represent the Salvation Army to community organizations.
• If in recovery, at least 5 years of being clean and sober to the present, with evidence of working a program of personal recovery
• A valid California Class C Driver License.
• This position may require to travel across Los Angeles County for case management services.
• Commitment to working with the disabled population
• Veteran status a plus
• Ability to work well with others and committed to the vision that CIS be a program of excellence.