Interim Certified Dietary Manager
Seaton Senior Living · Towson, MD · 2 wk ago
HealthcareTemporary
About Seaton Senior Living
Seaton Senior Living, part of the Discovery Senior Living family of companies, is a recognized industry leader in performance, innovation, and lifestyle personalization. As one of the nation's leading senior living operators, Seaton Senior Living serves nearly 2,000 residents across the Mid Atlantic. Our communities are located throughout the Mid Atlantic—including Pennsylvania, New Jersey, Delaware, Virginia, and Maryland—where we are dedicated to creating exceptional experiences for our residents through operational excellence, personalized care, and a commitment to enriching lives every day.
Responsibilities
- Assist the Director of Culinary Services by overseeing the operations of the dining room, including the supervision and assistance of dining services' Team Members.
- Maintain a customer focused attitude at all times, while managing traffic flow and balancing the serving responsibilities among the food servers.
- Ensure visibility during meal times by seating and greeting residents, addressing any concerns, and ensuring that their needs have been met.
- Prepare schedules and assigning tasks to wait staff, including assigning of tables and closing duties.
- Ensure uniform and personal appearances meets standards, customer service, and proper food handling techniques.
- Train wait staff on all operating procedures and menu education.
- Ensure efficient operating within budgeted guidelines.
- Promote customer engagement activities and interacts with residents during meal times to monitor resident satisfaction or concerns about food service and develops plans to address as appropriate.
- Facilitate highest quality and safety practices in all Food & Beverage sanitation standards and service to the residents in the dining room.
- Maintain sanitation and control standards in the dining room and wait stations.
- Ensure standards of cleanliness, hygiene, proper attire and health standards are maintained at all times by food service dining team.
- Operate in compliance with State and federal government laws.
- Monitor and evaluate food quality for presentation, temperature and serving portion size. Provides leadership and communicates with food kitchen personnel for adjustments and shares resident feedback.
- Monitor and evaluate table service adequacy for timing, etiquette and thoroughness; provides service hospitality training and adjustments as appropriate.
- Monitor and adjust resident's accounts for meal and charge accuracy.
- Ensure floor charts and tables are set up correctly.
- Assist servers as needed with table service.
- Record and track daily sales transactions.
- Assist with ordering in specific assigned areas (i.e. liquor) and maintaining budgetary compliance.
- Maintain POS system through communication with IT support.
- Assist Director with timekeeping procedures and practices, and payroll entries, as needed.
Qualifications
- High school diploma or equivalent.
- Two (2) years' experience in fine dining.
- Must be able to work a flexible schedule including nights and weekends.
- Excellent communication, organization and customer service skills.
- Must have active Certified Dietary Manager Certification.
- This is an Interim/Temporary Position, length will be approximately 2 months.
- Dining Room Supervisory experience preferred.
Benefits
- Comprehensive benefit package including medical, dental, vision, life and disability insurances.
- Paid time off and paid holidays.
- 401(k) plan with company match.
- Employee Assistance Program.
- Accident insurance policies.